Manager Operations - Raven

To coordinate and monitor load movement, to ensure efficient and expeditious movement of loads. Efficiently communicate with dispatchers (operations specialist), company drivers and contractors, freight instructions while carefully monitoring safety, customer, company, and driver policies, regulations, and concerns.

• Be able to work in a fast-paced environment, be organized and have strong time management skills.
• Manage Trailer Pools and inactive equipment within assigned planning zones.
• Adjust schedule as needed when required to cover down
• Evaluate daily capacity/ freight balance, and pro-actively communicate to the team.
• Manage daily KPI’s
• Assign units to customer orders to minimize deadhead, maximize equipment utilization and ensure customer expectations are met.
• Provide oversight to off-site locations
• Ensure all load assignments given to drivers are compliant with DOT Hours of Service Regulation.
• Communicate any late pickups and or delivers to Customer Service.
• Communicate professionally, effectively, and timely.
• Work independently and with minimal supervision.
• Provide Administrative and operations support as may be needed for the Director of Operations.

QUALIFICATION REQUIREMENTS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

Three to five years of related experience leading a team. Bachelor’s degree preferred.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.

Bi-lingual a plus.

Mathematical Skills

Ability to apply mathematical operations to such tasks as data analysis associated with the planning of freight.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of information in digital form and deal with several abstract and concrete variables.

Other Skills And Abilities

Must have high degree of computer skills in Windows operating systems; internet communications; and proficiently use Microsoft Office products such as Word, Excel, Outlook and Power Point. Must also have ability to learn and utilize other applicable software programs, such as McLeod Loadmaster and Transportation Management System (TMS) software

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but can become loud.