Manager, Global Reengineering Jobs

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Project Manager

American Express, the world's most respected service brand, has outstanding opportunities for Industrial Engineers working within the Global Program & Investment Management team under Global Servicing Group (GSG). The Global Servicing Group (GSG) plays a central role in helping the company achieve that vision, with an interconnected team of nearly 30,000 employees and partners operating in 22 markets around the world, all focused on serving our customers and shareholders.

This manager role in Global Program & Investment Management (GPIM) will be collaborating with a team of Project Analysts and will be supporting various initiatives working along with Capabilities, Technologies, Global Capacity and Contact Management (GCCM) additionally to the Business among others. The manager will participate actively in all phases of the projects along with these cross-functional teams.

The GPIM team drives extraordinary service value and engagement across GSG through new insights, strategic partnering, and disciplined delivery.

Job Responsibilities:

• Leading delivery of strategic and transformational GSG projects and programs

• Work on high-impact, executive-sponsored strategic projects in critical focus areas (product development, market sizing, international expansion, and membership strategy)

• Set strategic direction, identify projects, establish deliverables, and set milestones for projects and delegate work as appropriate

• Managing project scope, sequencing, and prioritization

• Creating communications & updates to key stakeholders/leadership

• Partnering with all impacted groups across the organization to ensure strategy and procedural alignment

• Synthesizing insights from multiple sources and utilizing frameworks to logically and concisely structure information

• Offering thought leadership and partnering with Business Teams to generate and present implementable solutions

• Detailed plan management and ability to identify and escalate project risks / issues timely to ensure maximum business benefits are achieved

Minimum Qualifications:

• 3 years project management experience

• Shift Hours: US working hours

• Strong project management, decision-making skills and the ability to resolve complex problems independently

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• 6% Company Match on retirement savings plan
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Free financial coaching and financial well-being support
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Bonus incentives
• Competitive base salaries

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.