Manager Business Process Improvement

Program and Project managementManage Procurement’s continuous improvement program initiatives to deliver best practices, processes and policies that support company strategies/goals and deliver overall customer satisfaction. Create Center of Excellence for Procurement Ops, improve engagement process from a stakeholder and supplier perspective, partner with suppliers and onboard new suppliers in Ariba seamlessly.
Focus on data quality, reporting, and procurement pipeline dashboards, metrics suite and accomplishments report. Assure business continuity, automation, maintenance of the procurement website, while analyzing the Procurement policies and system tools, conducting as-is analysis and propose changes, integrations, enhancements, and automation.

• Review purchase orders and ensuring that they are in line with company policies and procedures Analyzing costs and recommending ways to reduce expenses by identifying opportunities for process improvement or technology enhancement and automation.
• Analyze Procurement business processes and work collaboratively with stakeholders on improvement plans; serve as an advocate for best practices.
• Train and mentor groups on the tools, processes, approaches and change management needed to implement improvements; facilitate meetings in-person or in a virtual environment.
• Document and deliver reports to management and stakeholders on improvement strategies and results.
• Involve in Procure-to-pay and AP processes, investigate PO and PR in Ariba, provide remittance info for suppliers and automate the process to achieve an efficient process for managers and suppliers.
• Serve as the main POC for all Audit, compliance, and info requests.
• Provide strategic direction and expertise in Procurement’s process improvement methodologies that enhance the quality of decision making and timely project delivery.
• Maintain the Procurement website, edit, add, upload docs, guidelines, and policies.
• Meet with supplier and business stakeholders to identify risks and constraints, and scope the business improvements opportunities, outline potential value, and ROI.
• Lead/coach staff members to ensure a structured and collaborative approach to process improvement is maintained.

• Five years of experience in process improvement or related work that include defining and managing best practices.
• Communication and presentation skills to prepare reports and facilitate meetings with all levels of the organization.
• Bachelor’s degree in a business related field or equivalent experience.
• Analytical, problem-solving and decision-making skills to define and deliver best practices and improvement strategies.
• Leadership and coaching skills to teach and mentor staff and stakeholders.
• Broad experience managing project life cycles, developing project plans, allocating resources and budgets.
• Relationship building and interpersonal skills to work collaboratively with stakeholders and staff.
• Proficiency in MS Office (Word, Excel, PowerPoint, Visio).

• VMS knowledge is highly desired (Fieldglass or similar)
• PMP certification
• Experience in the insurance/financial services industry.
• CSP/COP certificate highly desired
• Supervisory experience.
• SAP Ariba expertise.

• Moderate travel (up to 20%) to consult with stakeholders.
• Non-commuting Remote employees will not be assigned to report to a Company office location (although they may need to travel to a Company office upon request) and will perform their work remotely.