Manager - Business Analytics

JOB SUMMARY

The Manager – Business Analytics is responsible for the development and management of Distribution & Collection Operations performance metrics and operational analytics that will translate raw data into valuable business insights. This position will lead a team in completing a variety of analytical techniques, ranging from simple data aggregation to complex data mining.

ESSENTIAL FUNCTIONS

• Develops strategies for effective data analysis and reporting.
• Leads and develops a team of data analysts.
• Oversees all analytics operations to correct discrepancies and ensure quality.
• Selects, configures and implements analytic solutions.
• Performs other duties as assigned.
• Understands business needs and objectives.
• Defines department-wide metrics and relevant data sources.
• Relies on extensive experience and sound judgment to plan and accomplish goals.

DECISION MAKING

• Works under limited supervision.
• Supervises assigned staff.

MINIMUM REQUIREMENTS

• Five (5) years of work experience in data analysis and reporting.
• Bachelor’s Degree in Computer Science, Statistics, Data Management, or a related field from an institution accredited by a nationally recognized accrediting agency.
• Valid Class "C" Texas Driver's license.

PREFERRED QUALIFICATIONS

• Three (3) or more years of supervisory experience.
• Three (3) or more years of relevant industry experience.
• Master’s Degree in Computer Science, Statistics, Data Management, or a related field from an institution accredited by a nationally recognized accrediting agency.

JOB DIMENSIONS

• Advanced working knowledge of Excel, SQL and business intelligence tools (e.g. Tableau).
• Ability to communicate effectively, verbally and in writing.
• Ability to work in a team environment.
• Strong logical reasoning skills and business acumen.
• Ability to develop and maintain contact with internal and external customers.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Physical requirements include lifting up to 20 pounds occasionally. Subject to sitting, standing and walking for long periods of time. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment with occasional field visits.

May be required to work hours other than regular schedule such as nights and weekends.