Manager Building Operations Jobs

Who are we hiring?

The Manager of Building Operations is accountable for the overall upkeep of the MSG Arena food and beverage equipment in both the concession stands and kitchens. The Manager oversees/prioritizes preventive maintenance as well as all repairs of the equipment. The manager collaborates with food and beverage and operations staff and reacts as needed within a fast paced and dynamic environment to assure maximum up-time of equipment. Success in this role is demonstrated by an exceptional in-service time with equipment as well as response time to any issues which arise. A high emphasis will be on the commitment to the engagement and development of repair team and achievement of business results. The Manager Building Operations reports to the Director of Electrical & Engineering Operations

What will you do?

• Approve 3rd party work tickets and billing managing within annual budget
• Conduct periodic meetings with supervisors and team leads covering Department of Health (DOH) guidelines, cleanliness initiatives, service, and product changes
• Utilize the 24/7 work ticket system to manage equipment and parts inventory, repair orders and preventive maintence
• Coordinate kitchen exhaust duct PM/Cleaning and Ansul hood fire systems maintenance as required by FDNY
• Maintain a high level of integrity, a positive attitude and adherence to all Company objectives and goals
• Develop a 5-year capital plan for end-of-life equipment replacement
• Manage 3rd party repair and maintenance company. Assign daily tasks, track progress, order and inventory all parts while cognizant of hours worked and labor costs
• Plan and oversee smaller F&B stand, bar and kitchen upgrade projects working with the capital projects team

What do you need to succeed?

• 5-8 years of technical and troubleshooting background - With experience on electrical and mechanical equipment operation and infrastructure within an entertainment venue.

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

• Experience managing union staff preferred.
• Proficiency in Microsoft Teams, Microsoft Office, Zoom.
• Demonstrated experience coaching, mentoring, and developing staff and ability to monitor performance and to hold individuals accountable for outcomes.
• Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group.
• Ability to manage cross-functional teams and to build collaborative relationships that motivate and encourage performance even without direct reporting relationship.
• Experience managing budgets, maintaining spare parts inventories, and ordering equipment.
• Excellent communication skills and ability to engage with all levels in the organization in a variety of settings and group sizes.
• Comfortable employing sound business judgement to manage conflict and solve problems with a sense of urgency.
• Proactive self-starter with proven ability to manage multiple tasks while under tight deadlines.
• Previous experience within Arena and/or entertainment facilities

• Vendors & contractors
• Third party service technicians
• MSG local 30 Engineers

• Ability to work a flexible schedule including nights, weekends, holiday, and split days off; willing to travel to other venues as needed.
• Lifting 25 lbs., standing for long periods and walking long distances.
• Formal training in technical diagnostic and troubleshooting

Why is MSG for me?


We invite you to create an exceptional career at MSG

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-GD1