Maintenance Operations Controller Jobs

• Join our Maintenance Control Centre Team and play a critical role in the success of Jetstar’s Engineering/Maintenance Performance
• Melbourne Head Office Location
• Enjoy the flexibility of a shift roster – currently 4 on, 4 off 12-hours shifts

Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong and our teams are excited to welcome our new A321LR Neo’s as we continue on our mission to offer all day, every day low fares so more people can fly to more places, more often.

About our Engineering Team

The Jetstar Engineering Team are at the forefront of delivering operational excellence. They are responsible for ensuring the airworthiness and reliability of our fleet.

As part of the investment in our future, we have a fleet of new A320NEO’s arriving from mid-2022 and we recently launched the Melbourne Engineering Precinct, which is the primary maintenance hub of our network. Our team has the opportunity to work not only on Jetstar aircraft, but also support Qantas Group A320/1, B717 and A321 Freighter aircraft and Jetstar Branded Airlines (JBA’s) in Singapore and Japan. The Melbourne Precinct has also become the proud new home for our Apprentice Program.

The Opportunity

We now have an opportunity available for a Maintenance Operations Controller (uniquely know to Jetstar as Duty Technical Manager) to join our Engineering/Maintenance Control team. Jetstar’s Maintenance Watch (MCC) team play a critical part in the success of the Jetstar Engineering business and seek an energetic person who is self-motivated and enjoys working in a dynamic environment.

Your primary focus will be the management of the technical and engineering aspects of daily operations. This includes disruption recovery, technical, MRO and Flight Crew support, defect monitoring and compliance control.

We are looking for an experienced aviation professional with strong, proven leadership experience. You will have broad, technical knowledge in all facets of aircraft maintenance coupled with the experience to support the requirements of the role. As a great communicator, you will be highly influential with the ability to build and maintain strong relationships, frequently in high pressure situations.

Reporting to the Manager Maintenance Watch, key responsibilities of this role include:

• Manage the day to day support roles within the MOC to align with daily operational priorities
• Fleet technical support
• Engage and educate non-technical stakeholders throughout the business
• Provide management & support of the Jetstar narrow body and wide body fleet with regards to daily technical aspects
• Provide daily compliance control of both scheduled and unscheduled maintenance activity
• Provide leadership and guidance to all MOC staff

To be considered for this role, you will bring:

• An understanding of TRAX, Skywise, SHM, ROCADE, AHM and MyBoeingFleet would be beneficial
• The ability to communicate effectively across all levels of airline operations
• Hold a B1 and/or B2 A320/321 type rating on your CASA licence (essential)
• An Australian Aircraft Maintenance Engineers Licence
• Hold a B1 and/or B2 B787 type rating on your CASA licence (desirable)
• Previous experience in a Maintenance Watch, Heavy or Line Maintenance environments as a DTM or LAME
• Demonstrate knowledge of PART 42 / 145 regulatory framework
• Solid capabilities in the use of the Microsoft suite of products

What’s in it for you

• Access to a range of salary packaging and leave benefits.
• Structured programs and resources to support your health and wellbeing and development.
• As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
• Full relocation package to Melbourne Australia including accommodation, flights, relocation bonus and paid annual leave.
• Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
• Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8.

Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application