Logistics Coordinator - Freight Broker

***Competitive wages & quarterly bonus opportunity—Opportunity for growth- Unique family culture***

NAPA proudly offers an innovative & dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!!

The Truckload Coverage Representative is responsible for executing daily freight assignments within designated region/customer to ensure shipments are covered in a timely and cost-effective manner, with qualified carriers who meet NAPA’s criteria for hire. This position is also responsible for executing solutions for failed shipments.

Essential Functions and Responsibilities:

• Provide high volume inbound & outbound call center support to drivers, carriers & customers.
• Negotiate with carriers to maximize reload & continuous movement opportunities.
• Accurately enter and maintain up to date information on a continuous basis in TMW.
• Provide consistent and exceptional service levels to all customers (Internal Customers, External Customers, Carriers, and Drivers).Respond to emails within 20 minutes of receipt.
• Generate new carriers and further develop relationships with existing carriers to increase total carrier capacity and drive more booked load volumes.
• Meet or exceed key performance metrics for total calls daily (inbound/outbound), minimum total phone time daily (inbound & outbound), volume of loads booked monthly, tracking compliance, and other metrics determined by the business.
• Performs other responsibilities as determined by business needs.
• Communicate information timely & consistently to Drivers, Carriers & Customers.
• Utilize load boards to match freight with carrier capacity to drive efficiency, speed & volume of loads covered. (DAT, TruckerTools, TruckStop.com).
• Effectively negotiate to minimize carrier freight costs on a per load basis based on market trends.
• Execute daily freight assignments within designated region to ensure shipments are covered in a timely and cost-effective manner, with qualified carriers who meet NAPA’s criteria for hire.
• Ensure 100% of booked shipments dispatched prior to end of day, daily.
• Determine & execute solutions for failed shipments/orders.
• Meet or exceed customer and company expectations for Trucker Tools tracking compliance.

Knowledge, Skills and Abilities:

Experience: 2-3 years; experience in logistics, sales or a related field preferred.

Schedule - M-F Daylight

ABOUT US:

Founded in 1991, NAPA Transportation, Inc. (NAPA) is a family owned & operated truckload carrier that provides logistical solutions for companies across the United States. Ronald Accomando founded NAPA with just 4 trucks and a specific vision in mind. After spending years as a Driver himself, Ron envisioned a workplace where Drivers were treated with respect and not just known by their truck number. He wanted his company to be driver focused and have a family feel culture.

Since then, Ron’s son, Nic has taken the wheel from his dad and now runs the day-to-day operation as the President. Through hard work and the determination to succeed, NAPA has continued to grow, year after year. Today, NAPA operates over 1900 pieces of company-owned equipment and proudly employs over 500 hardworking employees (throughout 5 terminals) while continuing to uphold our unique family culture.

Visit http://www.napatran.comto know more.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• Vision insurance
• Dental insurance
• 401(k) matching
• Paid time off
• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Cranberry Township, PA 16066: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Logistics: 1 year (Preferred)

Work Location: In person