Loan Operations Specialist I

Ciera Bank has been serving Texas Communities since 1890 and we now have 8 locations. We’re looking for a full-time Loan Operations Specialist at our Fort Worth location. The Loan Operations Specialist I is primarily responsible for general Loan Operations duties; provides back-up and assistance for other loan operations staff. Incumbent applies general knowledge of documentation principles and regulations to work performed; and works under general supervision and in compliance with established policies, procedures, and regulations.

We do offer a competitive hourly rate (based on experience) with a multitude of benefits and a generous PTO schedule. We’ll provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.

Competitive Benefits

• Continuing Education/Training & Development Opportunities
• PTO Benefits w/Paid Holidays
• Incentive Award/Bonus Program
• Tuition Reimbursement Program
• Monthly Gym Allowance
• Annual Company Apparel Allowance
• Employer Paid Life/Disability/Dependent Life Insurance
• Free Checking/Savings Accounts
• Flexible Spending Account
• Medical/Dental/Vision Insurance
• 401(k) or ROTH with Company Match

ESSENTIAL FUNCTIONS (of Loan Operations Specialist I)

• Processes dealer loan transactions.
• Builds and maintains loan files.
• Work daily/weekly/monthly Loan Operations reports.
• Scans and Indexes loan documents.
• Books loans; posts payments, wires, etc.
• Updates exception tracking items and upload documents to the workflow system.
• Other duties as assigned or as necessary to ensure smooth and correct Departmental operation.
• Reviews and approves loan and collateral documentation and sets up corresponding ticklers.
• Reviews and approves relationship documentation and corresponding covenants in workflow system.
• Processes paid loan files including preparing release of collateral.
• Communicates with Loan Officers and Lending Assistants for inaccurate or missing documentation.
• UCC exception report.

KNOWLEDGE, SKILLS & ABILITIES (of Loan Operations Specialist I)

• Proficient with Microsoft Office Suite (PowerPoint, Excel, Word, Outlook).
• 1 or more years’ loan operational experience preferred.
• At least 1 year of experience in bank operations at a Bank or Financial Institution.
• Ability to prioritize and meet exact deadlines.
• Must have moderate knowledge of all types of all types of entity documentation.
• Ability to communicate effectively and professionally across all levels of the organization.
• High school diploma or equivalent.
• Strong critical thinking skills with ability to solve complex problems independently.

PHYSICAL DEMANDS (of Loan Operations Specialist I)

Work involves standing and walking for brief periods of time, but most duties are performed from a seated position. Work may include occasional pushing, pulling, or carrying objects weighing up to 20 pounds such as files, documents, and computer printouts. Work normally requires finger dexterity and eye-hand coordination to operate the computer keyboard at an advanced skill level. Position includes moderate reading (10% or more of work time spent reading) and extensive computer usage (60% or more of work time viewing computer monitor) as well as close or highly concentrated visual work. Receive detailed information through verbal communication both in person and by telephone.

WORKING RELATIONSHIPS/CONTACTS (of Loan Operations Specialist I)

• Supervision of Others – N/A
• Internal – Extensive contact with personnel throughout the Corporation.
• External – Frequent contact with customers and insurance providers to obtain or provide information and/or assistance and to resolve exception items.

ACCOUNTABILITY (of Loan Operations Specialist I)

This position is responsible for effectively and accurately managing the exception tracking, working loan operational reports, processing paid off loans for the bank, loan booking, as well as achieving individual production goals.

The Loan Operations Specialist I has the sole responsibility to apply expertise and judgment on the quality of the loan documentation received, control over exception management, booking and analysis.