Line Cook Jobs

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Basic functions of a Line Cook

• Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, line, expo stations
• Demonstrating impeccable product knowledge
• Assembling orders - double checking product quality and specs
• Properly reading items printed on order tickets or automated Kitchen Display System
• Properly labeling, dating, covering and refrigerating prepped food items for the line
• Receiving and ordering product
• Maintaining a clean and organized kitchen, line, expo, dish room and back dock
• Having a sense of urgency
• Making prep recipes and cooking menu products to spec
• Practicing safety and sanitation standards
• Involved in handling all re-cook, special prep, long ticket, large party/voucher group procedures

Job Requirements include

• Standing or moving, for long periods of time
• Remaining calm in a hectic, fast-paced atmosphere
• Displaying a positive and outwardly friendly attitude toward guests and co-workers
• Previous Line Cook experience required
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Recycling products, where possible
• General knowledge of all safety & sanitation standards

Closing

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

• Properly checking I.D.s – for guests who appear to be under 30 years old.
• Entertaining guests to create “Raving fans".
• Suggestive selling - using proven techniques.
• Creating memorable experiences.
• Handling cash & other forms of payment.
• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
• Answering questions - accurately and politley.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Demonstrating impeccable product knowledge.
• Maintaining proper product pars – through bar pulls & inventories.
• Serving food.
• Making proficient sales transactions - using a point-of-sale system.
• Maintaining a clean and organized bar area.
• Demonstrating responsible alcohol service.
• Directing guests to areas/restrooms.
• Making drinks to spec recipe.
• Maintaining proper cash drawer balances.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Experience, Education, Certification

• In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this).
• 2 plus years of high volume bartending experience is required.
• High School diploma or GED equivalent.

Skills

• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Remaining calm in a hectic, fast-paced atmosphere.
• Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS

• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to travel via auto or airplane for long periods of time.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.

Additional Requirements

• Practicing all safety & sanitation standards.
• Follows all food safety & sanitation procedures.
• Following all uniform guidelines.
• Practicing all general safety standards.
• In some U.S. states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) – check with the person interviewing you to ensure you meet these requirements.
• Recycling products, where possible.
• Performing duties which require bending & reaching.
• Maintaining HRC’s 5 core Values and Mission Statement.
• Maintaining a well-groomed appearance (“having a plan”).
• Must be at least 19 years old to be employed.

Closing

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).