Library Clerk Jobs

The ideal candidate will demonstrate exemplary customer service skills, a passion for and ability to serve a diverse population, as well as demonstrate the ability to take initiative, lead a team, and exercise tact and diplomacy when potential conflict arises with library patrons. The successful candidate will embody the department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the values of the City's Approach to Public Service - Commitment to the Community, Excellence through Teamwork, and Doing the Right Thing the Right Way.

• The Open Eligibility List will consist of external applicants who meet the minimum qualifications and successfully complete any required selection processes.
• Separate Promotional and Open (external) Eligibility Lists will be established.
• The Hiring Department will consider the Promotional Eligibility List prior to considering candidates on the Open Eligibility List.
• The Promotional Eligibility List will be comprised of current City employees (full or part-time) who meet the minimum qualifications and successfully complete any required selection processes.

The essential functions typically performed by the Library Clerk include the following:

• Prepares and maintains reports, records, monthly statistics, activity reports, and other materials as necessary.
• Elicits cooperation of library patrons in observing library rules and regulations.
• Assists the public by explaining basic library procedures for registration, circulation of library materials, and locating library items as needed.
• Explains procedures for the late return of library materials and prepares delinquent materials and reports for collections.
• Provides technical assistance to customers using electronic resources.
• Serves at public circulation desks checking library materials into and out of circulation, registering library patrons, collecting fines, and handling basic monetary transactions.
• May inspect, clean, and mend library materials; may assist in selecting, ordering, processing, and distributing library materials and supplies; may assist in copy cataloging of library materials; and may drive library vehicles to deliver materials to branch locations.

Education

High school diploma or recognized equivalent.

Experience

Six months of clerical support experience.

Licenses

Valid Class C California driver's license and an acceptable driving record at time of appointment and throughout employment.

Special Requirements

The ability to work evenings and weekends.

Desirable

Customer service experience in a retail environment.

Circulation experience in a library setting.

Ability to speak Spanish.

How to Apply

• List any relevant experience and education that demonstrates that you qualify for the position.
• Separately list each position held, including different positions with the same employer.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).

Email Notices

Email is the primary way that the Human Resources/Risk Management or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions.

The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here www.ontariocityemployees.org.

Depending upon the assignment, employees within this classification may fall under the Part-Time Compensation and Benefits Profile or be represented by Teamsters Local 1932. For a list of benefits of benefits offered, please review the applicable benefits brochure.

Part-Time - https://www.ontarioca.gov/sites/default/files/Ontario-Files/Human-Resources/benefits/2022%20Benefits/Part-Time%20Guide%202022%20FINAL.pdf (Download PDF reader)

Teamsters Local 1932 - https://www.ontarioca.gov/sites/default/files/Ontario-Files/Human-Resources/benefits/2022%20Benefits/Teamsters%20Guide%202022%20FINAL.pdf (Download PDF reader)