Library Associate Jobs

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with an Associate degree from an accredited college or university, plus one (1) year of experience in a related field.
• Experience may substitute for the education up to the maximum of two (2) years.

Physical Requirements

• Must have manual dexterity to operate computer keyboard.
• Must be able to push loaded book truck weighing up to three hundred (300) pounds.
• Must be able to stoop, bend, walk, and reach to heights of six (6) feet.
• Must be able to pull or lift up to fifty (50) pounds.

Notes to Applicants
Available Positions
WORK WEEK : 20 hours/week

• Old Quarry Branch - 7051 Village Center Dr., 78731

WORK WEEK : 26 hours/week

• Menchaca Road Branch - 5500 Menchaca Rd., 78745

Other locations and work week hours, including fulltime 30 or 40 hour positions, may be hired from this posting
Work Schedule
Shifts vary per location and require some nights and weekends. Schedules subject to change based on business need. Visit Austin Public Library for library hours per location.
90 Day Provision
This posting may be used to fill other vacancies that may include difference in workweek, schedule, and location within the department based on business need.
Notes To Applicants

• All new employees are required to attend City of Austin and Austin Public Library training as scheduled, and should arrange their outside schedules to accommodate such training.
• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.
• A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application.
• If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
• Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.
• The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.

Pay Range
$20.00 - $22.00
Hours
Schedules vary based on location and operational hours. Flexibility is required and schedule includes days, evening, and weekends in order to meet business needs. See "Notes to Applicants" for more information.
Job Close Date 04/21/2023
Type of Posting External
Department Austin Public Library
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Clerical
Location Multiple locations. Please see "Notes to Applicants."
Preferred Qualifications
Preferred Experience:

• Ability to travel to more than one work location.
• Fluency in Spanish or other world language.
• Extensive customer service experience.

Duties, Functions And Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Greets and welcomes customers. Provides direct and indirect customer service to staff and public including staffing public service desks, checking materials in and out, pulling holds, re-shelving items, assisting with customer technology questions, creating displays, and other duties as needed. Creates and implements programs, including outreach engagement, based on community needs and City and department strategic priorities. Responds to customer inquiries and requests for information in-person, by phone, or online; and refers complex inquiries and requests to professional librarians, facilities, and technical staff when needed. Researches and compiles information and resources. Provides administrative support including scheduling and coordinating meetings and room reservations, responding to phone calls, distributing mail, ordering supplies, and completing cash handling tasks. Maintains and manages data, records and reports; and prepares memos, letters, and other documents. Provides guidance to other Library Associates on an as needed basis.
Responsibilities - Supervisor And/or Leadership Exercised

• None.

Knowledge, Skills And Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of City practices, policies, and procedures.
• Ability to work with frequent interruptions and changes in priorities.
• Knowledge of Federal, State, and Local laws.
• Skill in using computers and related software, including Microsoft Office products.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Skill in handling multiple tasks and prioritizing.
• Knowledge of money handling and accounting practices.
• Knowledge of books, electronic databases, internet resources, bibliographies and reference materials.
• Ability to assist library patrons and other staff.
• Ability to work with people of diverse backgrounds.
• Skill in oral and written communication.
• Skill in planning and organizing.
• Knowledge of equity, diversity, and inclusion principles and practices in libraries.
• Ability to provide high-level customer service.
• Skill in customer service principles.
• Ability to use library automation and the internet.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*). * The minimum physical qualifications for this position are the following: Must be able to stoop bend, walk, and reach heights of six (6)feet. Must be able to lift or pull book bags and equipment up to fifty (50) pounds. Must be able to push loaded book truck up to three hundred (300) pounds. Must have manual dexterity to operate computer keyboard. Do you meet these minimum physical requirements with or without reasonable accommodation? * Although the basic work schedule for this position is days, there will be times when you will be required to work evenings and weekends to accommodate the business needs of the organization. Can you work a varied schedule as needed? * How many years of Customer Service experience do you have? * Are you bi-lingual or multi-lingual, with the ability to effectively communicate in Spanish, Mandarin, Hindi, American Sign Language or any other world language? If so, please list the languages and your ability to speak, read and write in each.

• The minimum qualifications for the Library Associate position are: Graduation with an Associate degree from an accredited college or university, plus one (1) year of experience in a related field. Experience may substitute for the education up to the maximum of two (2) years. Do you meet these minimum qualifications?
• Yes
• No
• More than four (4) years
• Less than two (2) years
• No
• Yes
• Yes
• Two (2) to four (4) years
• No

(Open Ended Question) * My job application is detailed and complete, and I understand that if I am selected as the top candidate for this particular job, my salary will be determined based on the experience submitted on my job application. * Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No
• If selected as a top candidate, do you agree to a criminal background investigation?
• No
• Yes
• No
• Yes

Optional & Required Documents
Required Documents Optional Documents