Librarian I - Youth & Adult Services

Job Summary

Provides friendly, high quality customer service to Library customers under the direction of the Assistant Branch Manager, Information Services or Assistant Branch Manager, Youth Services. Performs a variety of information, reader’s advisory, collection, programming, and outreach duties.

Core Job Functions

• Provide Library services to special populations
• Assists customers with technology-related questions and issues
• Assist with Library reports and statistics
• Demonstrates a commitment to teamwork by being an effective communicator and engaging in respectful and productive work relationships
• Spends time on the Library floor:
  • Assisting customers at their point of need
  • Merchandising: straightening books and displays, cleaning up, and maintaining a presentable atmosphere
  • Monitoring the Library to maintain a safe space
• Monitoring the Library to maintain a safe space
• Performs other duties and participates in special projects, as assigned
• Attend professional meetings, maintain membership in professional organizations, and participate in their activities
• Merchandising: straightening books and displays, cleaning up, and maintaining a presentable atmosphere
• May:
  • Supervise volunteers
  • Proctor exams
  • Assist with Library reports and statistics
  • Serve as the Person in Charge by handling customer complaints and resolving facilities issues
  • Provide Library services to special populations
  • Attend professional meetings, maintain membership in professional organizations, and participate in their activities
• Demonstrates initiative by being a self-starter, rethinking processes, and effectively solving problems
• Assists with circulation and interlibrary loan procedures
• Guides customers in selecting appropriate materials for reading/viewing/listening
• Assists customers in finding answers to a broad range of questions using Library resources and databases
• Supervise volunteers
• Resolves customer concerns about Library policies, procedures, and rules
• Assembles and arranges displays of materials to support popular topics
• Develops and maintains a portion of the Library’s collection
• Assisting customers at their point of need
• Represents the Library at one or more outreach events each calendar year
• Proctor exams
• Participates in workshops or trainings as requested
• Plans and presents Library-related programs, events, classes, and tours
• Serve as the Person in Charge by handling customer complaints and resolving facilities issues
• Participates in branch or system wide work teams
• Supports innovation by embracing change, being flexible, and anticipating customers’ needs
• Participates in the Library Associate Training Institute or attends Library and Information Science classes