Legal Operations Consultant Jobs

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA’s benefits, check out our Candidate’s Guide.

As a Legal Operations Consultant, you will be an integral part of our legal operations team. You will work closely with senior legal professionals and cross-functional teams to support the implementation of best practices, optimize legal processes, and contribute to the overall efficiency of our legal department. Under management direction, you will work on assignments requiring a high degree of technical complexity and coordination.

JOB DESCRIPTION:

Essential Duties & Responsibilities:

• Collaborate with legal team members to improve workflow processes and identify opportunities for automation and streamlining.
• Support the maintenance and management of legal systems and technologies, such as matter management, document management, and e-billing tools.
• Assist with vendor management, including maintaining relationships and ensuring the quality and cost-effectiveness of services.
• Stay up-to-date with industry trends, emerging technologies, and best practices in legal operations.
• Assist with legal reporting and metrics analysis to assess departmental performance.
• Conduct legal research and analysis to support legal operations projects and initiatives.
• Assist in the coordination of legal project management initiatives, ensuring timely completion and tracking progress.
• Assist in the development and implementation of legal operations strategies, policies, and procedures.
• Support the implementation and maintenance of legal compliance programs and policies.

Skills, Knowledge & Abilities

• Experience creating SharePoint sites and working with Microsoft Teams.
• Strong interest in legal operations and a desire to develop a career in this field.
• Strong interpersonal, presentation, verbal and written communication skills with the ability to effectively interact with all levels of staff and management Ability to work both independently and collaboratively within a team environment.
• Basic understanding of legal processes and concepts.
• Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Creativity in resolving unique and challenging business problems with the ability to effectively manage ambiguous situations and issues.
• Proficiency in MS Office applications, particularly Excel and PowerPoint.
• Familiarity with legal systems and technologies is a plus.

Education & Experience

• Six to eight years of relevant experience
• Bachelor's degree or equivalent experience. Professional designation preferred.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected].