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Learning And Communications Designer

Company

Wawa
Address , Wawa, Pa
Employment type FULL_TIME
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description
Job Title: Learning and Communications Designer
Department: People Team
Location: Red Roof
Pay Band: Professional
Job Summary: The Learning and Communications Designer reports to the Learning Experience or Change Enablement Manager and is responsible for design development, implementation and management of learning and communication programs and plans to achieve strategic and tactical business goals.
Principal Duties:
  • Manage multiple training projects and delivers high quality design solutions on schedule.
  • Perform other duties as assigned.
  • Assist in the development of other team members.
  • Select or develop learning solutions utilizing appropriate methodologies from instructor led to self-directed learning which may include one or more of the following: content curation, lesson plan for classroom training and virtual training delivery, computer-based training including rapid design, reference materials, job aids, etc.
  • Identify detailed training requirements and independently develop all required training, documentation, work instruction and support material.
  • Train Program Facilitators on the delivery of new interventions and programs.
  • Coordinate and/or support training for all areas of the Company.
  • Work cross functional with the business and Internal Communications Team to draft communication plans and timelines and determine most effective communication vehicles for low and medium impact change enablement initiatives.
  • Implement training as appropriate by collaborating with the internal team to ensure materials are elevated to LMS and/or SharePoint.
  • Ensure all materials are accurate, current and maintained to standard operating procedures. Perform end to end quality checks to ensure accuracy of materials.
  • Conduct root cause analysis for training requests, serve as a performance consultant for internal and external contacts to understand business and performance issues and recommend appropriate intervention to drive business results for low and medium impact projects. Ensure projects are completed effectively and in a timely manner with best in class quality.
  • Create effective evaluations for training programs in order to measure degree of compliance and knowledge transfer; monitor on-going training needs and adjusts training plans/programs accordingly.
Essential Functions:
  • Strong analytical and problem solving skills
  • Ability to complete projects on time and within budget
  • Solid leadership skills
  • Ability to work well individually as well as in a team environment
  • Detail oriented and strong organizational skills
  • Ability to work with little or no supervision
  • Excellent presentation skills; ability to influence
  • Proven project management skills and ability to manage several projects simultaneously
  • Excellent interpersonal skills
  • Excellent oral and written communication skills
  • Proven self-starter with demonstrated ability to make decisions
  • Excellent customer service skills
  • Ability to work collaboratively across levels and functions
  • Ability to handle multiple projects
Basic Qualifications:
  • Demonstrated ability to lead and coach project teams
  • Three to five years of experience in Instructional Design and Adult Learning Theory
  • Strong PC skills to include Microsoft Office programs, MS Project, Adobe Suiteand experience with Web Design Applications, Articulate Storyline, InDesign, Photoshop and Illustrator are highly desired
  • Demonstrated ability to design effective associate relations and development programs and measures
  • Bachelor's degree in Human Resources, Business, Psychology, Education, or other related field preferred or equivalent experience
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.