Junior Underwriter Jobs

What can you expect?

• You will be joining a team of highly motivated and knowledgeable individuals ranging from Senior to Junior Underwriters.
• Work an 8 hour shift between our hours of operation 6 am - 6 pm Monday - Friday. In this role you can expect to service our clients and colleagues primarily via phone and chat, you must be comfortable conversing and working in a phone based position while providing top tier customer service.
• In conjunction with and under the supervision of the Underwriting manager, reviews, analyzes and handles quotations, services existing book of business. Utilizes appropriate software to evaluate recommendations and determine policy approval and process all additional policy-related information.
• Work in a desirable location on a campus with tons of employee amenities.
• In the first 30/60/90 days you can expect to participate in a robust training program of class room, on the job and computer based training.
• A great entry level position to get into the insurance industry.

What is in it for you?

• Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
• Flexible work opportunities for work/life balance.
• A company with a solid brand and clear results to match.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations
• Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan.
• Culture of internal mobility, collaboration and valued partnership with HR from the business.

We will count on you to:

• Provide customer service to agents Respond to by phone support, online chat and emails and meet required production KPIs as defined by leadership.
• Communicate in a concise, tactful, prompt and effective manner both over the phone and by email.
• Underwrite new submissions to ensure new policies are correct, per guidelines.
• Review all underwriting information to include applications, photographs, elevation certificates and third party internet resources to correctly underwrite the policy.
• Review correspondence from agency including requests for endorsements for acceptability
• Process endorsements, cancellations and reinstatements, and handle billing issues and completes policy issuance.
• Maintain a positive working relationship with agents, customers, coworkers and others.

What you need to have:

• Basic to intermediate technical knowledge of systems and procedures
• Basic computer knowledge and comfortable using the Microsoft suite. Microsoft Office suite, particularly Word, Excel, and Outlook.
• Excellent written and verbal communication.
• Previous customer service experience
• Attention to detail
• High School diploma or equivalent

What makes you stand out?

• Previous experience in the insurance industry helpful but not required.