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Junior Patient Coordinator Jobs

Company

Ziering Medical
Address West Hollywood, CA, United States
Employment type FULL_TIME
Salary
Expires 2024-03-10
Posted at 7 months ago
Job Description
  • Answers telephone in a pleasant manner and deals with customer needs.
  • Maintains patient confidentiality with all patient information.
  • Assists with scheduling Medical appointments.
  • Responds to email and text inquiries from internal and external sources.
  • Perform all other duties and tasks assigned by the supervisor or manager
  • Strong phone and verbal communication skills along with active listening.
  • Provides any necessary and related information regarding our treatments/ procedures.
  • Build sustainable relationships and engage customers.
  • Updates patient information as necessary.
  • Follow communication “scripts” when handling different topics on the phone.
  • Familiarity with CRM systems and practices
  • Escalates issues to supervisor for resolution, as deemed necessary.
  • Makes 50 to 100 outbound calls daily.

Job Type: Full Time

Schedule:

  • Monday to Friday
  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)
  • Call Center: 1 year (Preferred)