Jr Ddos Security Engineer - Remote

The Role

This Information Security Engineer II position operates in support role implementing security, technology and innovation in the Global Security Operations Center (GSOC) environment. The info Security Engineer II is virtually the same role as Info Security Engineer I, but is a promotion path for folks that have been in the role for 5-7 years. The centers operate 24x7x365. The GSOC a pivotal role in the Global Security organization responsible for operation, maintenance, and monitoring of the CenturyLink Managed Security portfolio. This role performs security event management functions - monitoring, detection, triage of security events and alerts in Security Information Event Monitor (SIEM) and associated monitoring systems. Facilitates the ingress, implementation and egress of advanced client trouble / change requests for managed premise, cloud, next generation firewall, managed DDoS, Threat Intelligence and Secure Log Management products.

The Main Responsibilities

• Possess exceptional customer service skills
• Present as technical expert delivering solutions to clients, internal business and third-party vendors. Develop enhancements to existing solutions, promote creation of new tools, processes and applications
• Maintain solid working relationships, including collaborative technical activities with peers
• Multi-task during events
• Monitor, triage and response to security alerts for client security events. Investigation and resolution of impairment scenarios on Managed Security products.
• Communicate effectively with managers, customers and vendors
• Perform complex changes within the managed security environment
• Analytical and problem-solving skills
• Performs tasks associated with the installation, turn up and maintenance of CenturyLink security infrastructure
• Research and implement customer generated change requests for Managed Security products
• Prioritize with good time management skills
• Manage and resolve customer fault, service outage and impairment events
• Generate incident cases and escalate to superordinate teams in accordance with time and severity-based SLA’s
• Directly support, train and mentor new team members
• Strong written and verbal communication skills
• Attention to detail with good organizational capabilities

What We Look For in a Candidate

Required (education / experience / skills / competencies) Requires Bachelor’s degree in related operational or technology field plus 10 years relevant experience or equivalent combination of education and experience.

Preferred

• CEH
• Certifications In specific security technologies such as Fortinet, Arbor, Radware, Palo Alto, Cisco or Checkpoint.
• ACIA
• CISSP
• CCNA
• CISM
• CRISC
• Security+
• ITIL Foundations
• Security industry certifications (examples):
  • CISSP
  • CRISC
  • CISM
  • Security+
  • CCNA
  • ACIA
  • CCNA
  • CEH
  • ITIL Foundations
• 4-5 years in a Security Operations environment as an Info Security Engineer I
• CCNA