Itsm Servicenow Project Manager With Banking Experience

Hi,

I would like to share an excellent opening Contact “ITSM ServiceNow Project Manager with Banking experience” do go through the details and kindly send me the updated resume.

Location : NYC, NY/ Atlanta, GA

Type of Hire : Contract

Mode of interview : WebEx / Teams

Client : Cognizant

:

Program/Project Management:

• Work with business partners, functional/support group partners and stakeholders to create initial project/resource plans and governance for identified initiatives

• Work with business partners, functional/support group partners and stakeholders on creation of key milestones and timelines

• Work with stakeholders to prioritize work and drive milestones to timely execution

• Track and report status on multiple cross-divisional projects/programs across divisions, functions and workstreams

• Raise issues, risks and concerns timely and appropriately to stakeholders

• Document and track change control milestones and tasks for multiple projects and programs

• Manage budget process by coordinating with business partners and functional/support group partners

• Host governance forums including Sr. Executive governance forums, drive discussions and decisions, and assist in action item tracking, project plans, milestones and meeting documentation

• Develop an effective network of relationships across divisions

• Influence and collaborate effectively with project resources not in the same reporting line to achieve common goals

• Operate as a leader in cross functional forums and drive consensus on project, business, and functional issues

Skills Required:

• Bachelor's degree with at least 10 years of technology Project / Program Management experience guiding development of ITSM solutions

• Minimum of 3 years of experience with ServiceNow

• Active participation within and among teams and colleagues distributed globally

• Capable of setting direction and motivating team members outside the direct reporting line

• Able to collaborate well with others, unafraid to provide and receive honest feedback

• Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution

• Excellent problem-solving skills, in particular a methodical approach to deal with problems across distributed systems

• Adaptable to fast changing demands and environments

• Possesses strong quantitative and qualitative analytical skills with a creative and flexible approach to problem solving

• Understands various technology system implementation methodologies (e.g., waterfall, agile etc.)

• Possesses strong time management skills

• Excellent verbal and written (PowerPoint, Excel, Project) communication skills

• Self-motivated and able to work autonomously with a strong sense of ownership and accountability for work

• Keen attention to detail

Skills Desired

• Previous experience with a ServiceNow implementation migration or new ServiceNow implementation

• Experience working with Incident, Problem, Request, Change, Release, Configuration (CMDB), IT Asset, Knowledge, and Reporting in ServiceNow

• Understanding of secure software development concepts, especially in a cloud platform

• Experience within financial industries? technology teams or consulting to financial industries? technology teams

• Program Management and/or Agile development experience or certification is a plus ServiceNow Admin and ServiceNow developer training and certification is a plus

• ITIL experience or certification is a plus

Thanks and Regards,

Abrar Shaikh

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Ztek Consulting Inc.,

Phone: 678-367-3346

E-mail: [email protected]

Visit us at www.ztek-inc.com

LinkedIn Profile: https://www.linkedin.com/in/abrar-shaikh-576321a0/

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