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Company | CCMC |
Address | Scottsdale, AZ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Business Consulting and Services |
Expires | 2023-11-19 |
Posted at | 1 year ago |
CCMC is currently seeing a highly motivated IT Support Technician to join our team in Scottsdale, AZ!
- Answer the IT Help Desk support phone and resolve Help Desk tickets
- Assist all employees with technical issues
- Assist new employees setup - user creation, mailbox, and other custom logins
- Document, track, and monitor computer problems to ensure timely resolution
- Collaborate with the IT team members to resolve technical issues
- Understanding of a Windows Active Directory environment
- Strong documentation skills
- Strong customer focus
- Windows 10 skills, including Word, Excel, PowerPoint, and Outlook
- Able to work independently in meeting the goals of the IT department
- Self-starter
- Experience with multi-site Active Directory infrastructure, Microsoft Exchange 2016 and with VOIP phone setup and configuration
- The ability to periodically work outside regular work hours for system maintenance windows and IT projects
- Optional Long-term Disability
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Paid vacation, holiday, and volunteer time
- Company-matching 401k contributions
- Flexible Spending Accounts
- Professional education assistance
- Employee assistance program
- Perhaps most importantly, a service-oriented team who is dedicated to your success!
- Optional Pet Insurance
- Company-paid Short-term Disability
- Wellness program
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