It Mobile Business Analyst

Overview

Practising Law Institute ("PLI"), an innovative leader in legal education programs and services, is searching for a technology professional to fill the role of IT Mobile Business Analyst. Work in a collaborative environment with a diverse employee community that prides itself on a genuine commitment to a work-life balance (3+ weeks of vacation days and hybrid remote/in-person schedules for most roles!). PLI's client base includes a large array of prestigious law firms, corporations, and government agencies.

Your responsibilities as IT Mobile Business Analyst:

• Scope, elicit, analyze and document business requirements for both new and existing applications. The Business Analyst will conduct end-to-end requirements gathering, impact analysis and document user stories, acceptance criteria, use cases, business rules, functional requirements, and others as needed.
• Coordinate closely with DevOps team to support continuous delivery.
• Business Analysis
• Analyze and evaluate the needs of stakeholders, and accordingly, any products, services, systems, processes, or workflows affected by those needs.
• Drive the resolution of issues identified during the analysis, design and testing phases.
• Other duties as assigned.
• Support DevOps
• Scrum Management
• Drive the development pipeline by performing business analysis, developing user stories, documenting As-Is and To-Be processes/workflows, managing UAT and supporting feature releases and training.
• Help shape product roadmaps that will be crucial in the transforming and accelerating of business results.
• Conduct hands on testing using mobile devices and/or simulators to troubleshoot issues or access product enhancements
• Evaluate and draw conclusions from data related to customer behavior.
• Conduct quality assurance with Behavior Driven Development ("BDD") approach to validate working/viable software. Perform regression tests and participate in Integration Testing and User Acceptance Testing (UAT).
• Quality Assurance
• Manage multiple projects simultaneously and follow-through on all assigned features to ensure they are ready for release within the allotted sprint.
• Application Support
• Drive proof of concept evaluation for new ideas and business proposals.
• The Business Analyst will work closely with business, product, and technology teams through the entire software development process to ensure successful delivery of products and feature enhancements.
• Investigate, analyze and prioritize activities to support IT maintenance and enhancement efforts.

Qualified Candidates will have:

• Proactive, self-motived, highly organized, curious, and creative.
• Experience working end-to-end Mobile Applications projects, including app testing and app release cycle
• Knowledge of Marketing Cloud, NetSuite, Google Analytics, and Mongo database is a plus.
• Must demonstrate superior analytical ability with logic, reasoning, and attention to detail. Ability to investigate and analyze data with appropriate tools.
• Bachelor's degree in Information Technology or a related field is required.
• Experience with Salesforce is required. Strong understanding of the Salesforce platform.
• Proficient mastery of databases, SQL, HTML, XML, Jira and Confluence is necessary.
• Experience with gathering and documenting end-to-end requirements. Ability to create Use Cases, User Stories, workflows, and Business Process Models.
• Ability to develop and foster strong relationships with business and IT teams.
• Work experience in an agile development environment is required. Candidate must have the know-how to execute a project using agile methodologies, software, and tools.
• Experience working on IOS and Android applications
• Strong communication skills, both written and oral.
• 5+ years IT/IS business analysis experience. Experience in the professional accreditation or legal industry a plus.
• Experience with developing test plans/scripts.

Your benefits at PLI

PLI offers a generous benefits package and is committed to creating an interesting, collegial, and supportive work environment:

• Gym/Wellness Allowance of up to $300 each calendar year
• Medical, dental and vision plans for employees and their families
• Ample paid time off and holidays, summer Fridays
• Flexible hybrid remote/in-person scheduling for most roles
• Unlimited access to LinkedIn Learning web-based training along with other career development opportunities
• Work-life balance initiatives
• Generous employer contribution to employee retirement savings account
• One-time $500 Home Office Allowance

Compensation Range for this position

$108,000 - $114,000 per annum

(Exact compensation may vary based on skills, experience, and location.)