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Company | Babylist |
Address | Beverly Hills, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-05-23 |
Posted at | 1 year ago |
Who We Are
- Office 365
- Mimecast
- Google Workspace
- JAMF / Intune
- Macbooks / Windows Devices
- Okta
- FreshService
- You value collaboration and working with a strong team. You are excited to support your team and pleased when they support you
- Knowledge of JAMF and the associated MDM of Macbooks
- A hunger to learn from your peers and make their jobs easier. We like to learn from each other
- You are passionate and motivated to problem solve creative solutions
- Group dynamics. You should be well versed in effective group communication. As the saying goes: strong opinions, lightly held
- 2-4+ years of demonstrated Mac (macOS) end-user support and troubleshooting
- You are able to communicate effectively, often times technical issues to people who are not technical
- You know how to roll up your sleeves. We like systems that run well, but when things don't go as planned we support each other
- Mentoring. You're comfortable and excited about helping others learn their craft
- You have a track record of providing exceptional end user support for Mac (macOS) devices
- Exposure to Google Suite of applications
- Working knowledge of Okta & SSO
- Exposure to Asset/Inventory Management
- Engineer our core Tech Stack
- Improve and help maintain existing systems. (JAMF, Intune, Mimecast, Okta, Google Suite)
- Own the technical and security aspects of our New Hire Employee Experience
- Work closely with internal end-users to troubleshoot their Macbooks and Windows devices and associated applications
- Provide, as a key stakeholder, internal process refinement of internal IT Systems, processes, and procedures
- Manage an existing collection of hardware and the entire lifecycle
- We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
- We offer competitive pay and meaningful opportunities for career advancement
- We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning
- We are a remote first company and we invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
- We believe technology and data can solve hard problems
- We build products that have a positive impact on millions of people’s lives
- We believe in exceptional management
- We work at a sustainable pace which means work/life balance is a real thing here
- We are an antiracist organization and doing the work to support differences of all kinds
- Zone 1 - $91,000-$105,000
- Zone 2 - $75,000-$95,000
- Company performance bonus
- Medical, dental and vision, covered at 100% for employees. Unlimited fertility coverage with no infertility diagnosis required
- Retirement savings accounts (401k) with a 3.5% company match and immediate vesting
- Paid time off including 15 vacation days, 9 wellness days, and 10 paid holidays
- Paid Life insurance, AD&D, and disability benefits
- Mental wellness programs, including access to four sessions with licensed providers and unlimited access to Expectful and Headspace meditation apps
- Other perks include Babylist store discount, childcare stipend, referral bonuses, twice-yearly in-person events with the team and more
- Up to 12 weeks of paid leave, optional additional unpaid leave, and a flexible return to work policy to welcome a new child through any of the ways to form a family, for all genders
- An initial work from home stipend to optimize your workspace
- Competitive employee stock options
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