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Intern - Experience Design Researcher

Company

Ascension

Address , Austin, 78758, Tx
Employment type FULL_TIME
Salary From $16.12 an hour
Expires 2023-07-14
Posted at 1 year ago
Job Description
We Are Hiring:
  • Schedule: 3 Month Internship / Monday - Friday / Days
  • Department: Ascension Studio
  • Location: Fully Remote
What You Will Do:
Position Overview
We are seeking a passionate and driven Experience Design Research Intern to join our team for the summer of 2023. As a research intern, you will have the opportunity to contribute to the improvement of our digital products and services by conducting research and delivering actionable insights. You will work closely with our team to enhance the consumer experience and ensure that our digital platforms align with the needs and preferences of our diverse consumer base.

About Ascension

Ascension is one of the largest health systems in the U.S. and is dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems, Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need.

The national health system operates more than 2,600 sites of care - including 150 hospitals and more than 50 senior living facilities - in 20 states and the District of Columbia while providing a variety of services including clinical and network services, venture capital investing, investment management, biomedical engineering, facilities management, risk management, and contracting through Ascension’s own group purchasing organization.

The Ascension Experience Research & Design Team within Ascension Studio exists to accelerate Ascension’s journey to transform healthcare, for those we seek to serve and those who serve, by delivering brand-wide experiences powered by people, design, data, and technology.

In this role you will:
  • Work Cross-Functionally: Work closely with researchers, designers, and product managers to contribute to the ideation and creation of prototypes and interface designs. Provide insights and recommendations to inform the iterative design process.
  • Design & Facilitate Usability Tests: Support the planning, execution, and analysis of usability testing sessions to evaluate the usability and effectiveness of our digital products. Collaborate with the team to develop test scripts, recruit participants, moderate sessions, and document findings.
  • Analyze Data: Analyze and synthesize research findings, translating them into meaningful insights and actionable recommendations. Identify patterns, trends, and opportunities to inform the design and development of our digital products.
  • Align Insights to Impact: Collaborate effectively with cross-functional teams, including researchers, designers, developers, product managers, and healthcare professionals, to ensure human-centered design and seamless integration of research findings into product development cycles.
  • Create & Present Findings: Prepare and deliver clear, concise, and visually engaging reports, presentations, and documentation to communicate research findings, insights, and recommendations to stakeholders and the broader team.
  • Conduct Research: Collaborate with the team to plan, design, and execute research studies, including usability testing, interviews, surveys, and ethnographic research methods. Gather qualitative and quantitative data to understand consumer behaviors, motivations, and needs. You’ll be working closely with our researchers and designers to help bring the voice of the consumer to the forefront of decision making and design.
  • Perform Landscape & Competitive ANalysis: Conduct competitive analysis and benchmarking to identify best practices and innovative solutions in the healthcare and analogous sectors. Stay up-to-date with industry trends and developments related to healthcare.
What You Will Need:
Education:
  • High school diploma/GED required.
  • Enrolled in degreed program specific to discipline required.
Additional Preferences:
Education:
  • Currently pursuing a degree in Human-Computer Interaction, Human Factors, Product Design, Psychology, or a related field.
Minimum Qualifications:
  • Basic understanding of research methods, including usability testing, interviews, surveys, and data analysis.
  • Self-motivated and eager to learn, with a proactive attitude towards seeking feedback and continuous improvement.
  • Passion for user-centered design and a strong interest in healthcare and non-profit sectors.
  • Detail-oriented mindset, with the ability to organize and prioritize tasks in a fast-paced environment.

#AscensionStudio #LI-Remote
Why Join Our Team:
When you join Ascension, you join a team of over 150,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
Equal Employment Opportunity Employer:
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement:
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
Salary Description: Minimum Salary: $16.12+ per hour