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Intake Coordinator Jobs
Company | HousingPlus |
Address | Brooklyn, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-04 |
Posted at | 9 months ago |
Job Summary:
- Review and screen all SHERO referrals
- Participate in individual supervisory sessions and case reviews with the Program Director, and other staff as required
- Responsible for data collection on referrals, admissions and discharges
- Coordinate the availability of beds among the SHERO consortium
- Attend program meetings, agency-wide meetings and staff training
- Oversee the Intake specialist schedule and duties, and provide direct supervision
- Collecting any/all documentation required, provide general information, explain house rules, expectation of behavior, and emergency procedures to referring partners
- Supervise Intake Specialist
- Maintain ongoing contact with ATI, public defenders and other community agencies concerning referrals for potential residents’, and participate in regular Referring Partner meetings with providers as scheduled
- Assist with any and all data collection systems
- Manage pending referrals list
- Report to Rikers Island to conduct interviews and screenings
- Performs other duties as assigned by Program Director
- Responsible for assessing the needs of the referred resident and submit appropriate referrals to subcontractors to ensure individual needs are provided by community partners
- Maintain appropriate and up-to-date documentation of services for all clients; keeping thorough and accurate records, files, and correspondence in written and electronic form.
- Responsible for updating SHERO occupancy report and admission and discharge data log.
- Excellent interpersonal and organizational skills
- Meaningful understanding and commitment to housing first, harm reduction and trauma-informed care
- Excellent verbal and written communication skills and the ability to work independently
- Excellent judgement and ability to handle crises effectively
- Experience with conflict resolution and mediation preferred
- Experience facilitating groups highly preferred
- 4 years of case work experience, preferably working with women with homeless histories, behavioral health needs, and/or criminal legal history. Preferable work experience with families and children
- People directly impacted by the criminal legal system highly encouraged to apply
- Master’s Degree.
- Competent technology & management skills, including proficiency with using Microsoft Office, and client database management systems
- Bilingual in English and Spanish strongly preferred
- High level of self-awareness and ability to give and receive feedback well
- Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits
- Supplemental Insurance at your discretion
- Access to discounted entertainment benefits
- 401K Matching
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