Intake Coordinator Jobs

Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.
Job Summary
The Intake Coordinator position is responsible for the multiple administrative tasks for which the Intake department is responsible. This includes tracking visit outcomes, submitting prospects for enrollments, responding to rejected submissions, completing authorizations, monitoring and producing operational reports as needed, reaching out to vendors as needed, reconciling UAS and membership lists, pulling information from UAS into the membership database, and other duties as needed to ensure compliance with all aspects of CPHL MLTC Intake operations. Intake Coordinators are efficient, detail oriented, critical thinkers and problem solvers, who can work effectively and efficiently under pressure, meeting tight deadlines.
Primary Responsibilities

• Work with marketing team to obtain any outstanding enrollment documents.
• Ensure case lists are up-to-date and accurate.
• Review all potential enrollments ensuring all cases meet requirements for submission to the NY State for MLTC enrollment.
• Track and resolve issues that are causing delays in a prospect’s enrollment.
• Submission of regular productivity reports.
• Review and enter all plans of care from assessment into UM shells.
• Additional assignments and duties as needed.
• Assist in the processing of CDPAS referrals and confirmation of PA hiring.

Education And Experience
Education
Required

• Minimum 2 years professional experience in related field

Preferred

• College degree

Type Of Experience
Knowledge and Skills
Required

• Proficiency in the use of Microsoft Office tools
• Excellent written and verbal communication skills

Preferred

• Knowledge of current CDPAS DOH guidelines
• Knowledge of MLTC regulatory requirements

Scope Information
Direct Reports:
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification.They should not be construed as an exhaustive list of all responsibilities, duties and skills required.
Centers Plan For Healthy Living is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.
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