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Insurance Verification Specialist - Baptist South

Company

Jacksonville Orthopaedic Institute
Address , Jacksonville, 32256, Fl
Employment type FULL_TIME
Salary
Expires 2023-07-19
Posted at 11 months ago
Job Description
Jacksonville Orthopaedic Institute is in search of a Full-time, Insurance Verification Specialist to work at the Baptist South JOI office.
This position is full-time with benefits including medical, dental, vision, life, disability insurance, and a 401K retirement plan.
The Insurance Verification Specialist performs thorough and accurate insurance verifications for the clinic.
Schedule: Monday-Friday.
Essential Duties and Responsibilities:
  • Contact patients to go over insurance benefits and possible patient responsibility.
  • Ensure that verification updates are entered daily into practice management system.
  • Review documentation obtained by Front Desk for scheduled, walk-in and emergency appointment patients.
  • Review system so verifications are accurate and completed prior to patient appointment.
  • Enter / update all patient and insurance information into EMR system accurately to ensure proper billing.
  • Obtain and verify patient insurance benefits coverage by use of insurance websites or by reaching out to insurance carriers prior to patient appointment / procedure.
  • Communicate with other staff members about any patient concerns and/or issues related to verifications.
  • Provide an explanation of potential financial obligations to the patient.
  • Provide daily updates to Manager on patient verification status.
Position Requirements:
  • Prior medical office experience.
  • Ability to multi-task and work efficiently in a fast paced environment.
  • Minimum 3 years’ experience with insurance and referrals.
  • Strong knowledge and understanding of Medicare, Managed Care, HMO/PPO plans and Authorization/Referral requirements.
  • Excellent customer service and communication skills.
  • Knowledge of patient confidentiality standards.
  • Computer Proficient.
  • High school diploma or GED.
JOI staff is required to complete their COVID-19 vaccine series or obtain a medical or religious exemption by 11/15/2021 or at the time of hire after this date.