Instructional Designer Jobs

Job Role: Instructional Designer

Location: San Diego, CA

Duration: 3 Months Contract

Pay Range: $50/hr. to $51/hr. W2

Description

We are looking for an Instructional Designer consultant to design and develop technical product eLearning for ServiceNow’s global Customer Support, Software Development, and Cloud Operations teams. This candidate must be a creative, resourceful, and motivated individual with instructional design background and experience delivering training.

• Design and develop high-¬quality instructional materials and curricula for eLearning targeting ServiceNow’s internal technical audience.

• Interface with subject matter experts, business owners, and peers to meet business needs across multiple cross¬-functional teams.

• Play a key role in training development projects, including coordinating activities for geographically–dispersed teams, defining project timelines, identifying priorities, and developing and revising content, as appropriate.

• Adhere to appropriate instructional standards and best practices, including analyzing needs, and creating design documents and storyboards to outline the course structure.

• Review existing content and other source materials to design and develop courseware.

• Create eLearning design documents and storyboards that outline course structure.

• Conduct course evaluations to determine effectiveness of training and incorporate measurement and assessment results into future training.

• Improve training effectiveness of content, including transforming existing materials, such as videos and PowerPoint presentations, into eLearning and other training objects. Offer training recommendations and innovative design and learning solutions for continuous improvement.

Skills

In order to be successful in this role, we need someone who has:

• Strong technical background and experience with enterprise software (SaaS/PaaS a plus), IT Service Management (ITSM) applications and tools, and familiarity with ITIL framework are strongly preferred.

• Experience working with highly-¬technical content, preferably complex software systems.

• Five or more years’ experience required in a technical training environment that uses instructional design with eLearning.

• Training and experience in applying instructional design practices and methodologies to support training, learning and eLearning development.

• Knowledge of adult learning principles, course development methodologies (ISD, ADDIE, Mager), and Kirkpatrick's training evaluation levels.

• Demonstrated experience with learning and design tools, including eLearning development tools and learning management systems. Articulate Storyline strongly preferred.

• Project management skills desired.

• Proficiency using Microsoft Office applications such as PowerPoint, Word, and Excel.

• Ability to work collaboratively in multi-¬disciplinary teams. Ability to coordinate projects, including creating timelines and meeting deadlines. Direct experience working with learning management systems (LMS).

• Excellent verbal, written, proofreading, and editing skills.

• Strong design creativity.

• Flexible and dependable.

Education:

• Bachelors degree in Instructional Design or equivalent experience.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states. ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.