Information Technology Specialist Jobs

Duties

The U.S. Department of Labor (DOL) promotes the welfare of the wage earners, job seekers, and retirees of the United States. The Office of the Assistant Secretary for Administration and Management (OASAM) provides the infrastructure and support that enables DOL to perform its mission. The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership in advancing DOL's mission.

The Directorate of Business Applications Services manages all business-focused projects and identifies ways to improve existing business-focused systems. The Division of Benefits and Payments enables agencies to provide financial assistance or other benefits to taxpayers or entities in need. The Benefits and Payments Branch evaluates, provides acquisition, develops and helps implement and integrate financial benefits applications and services hosted and delivered both internally and externally. This position serves as an agency expert in isolating key business and technological issues, reviewing possible solutions, and presenting those recommendations to agency IT leaders and stakeholders. The incumbent will work with Program IT offices to identify core requirements, budget and timelines, project resources and expectations.

• Works in concert with division management during the recruiting process for high-level technicians. Reviews contractor proposals that involve testing and technical acceptance of proposed solutions, and IT services.
• Conducts focus groups with agency user base to define business needs. Identifies opportunities to improve business services for the agency. Participates in agency user groups to identify strategies and solution requirements. Helps the agency to define business requirements using Use Cases or other methods.
• Engages with agency customer base (Program IT leaders, team members and users) on a routine basis. Interacts with agency leadership to understand their strategies, needs, and requirements for better business solutions and opportunities. Attends agency meetings to understand business challenges and opportunities for business solution support. Ensures agency understanding of potential capabilities available to them. Provides technical guidance and direction for the agency in defining solutions.
• Keeps abreast of the latest IT innovations, guidelines, standards and solution alternatives to common business issues. Researches the industry and market for emerging technologies. Presents to agency IT leaders and customers on emerging technologies and solutions. Communicates planned technology changes to key stakeholders including agency leadership, line programs, and the Department. Makes presentations to management on the feasibility and viability of various technical alternatives, technical breakthroughs, and short and long-range technical strategies for the agency.
• Meets with other Program IT officials, Department representatives, contractors and vendors to address technical alternatives for policy and business requirements on initiatives developed by the Programs where capabilities may not exist within the agency. Provides guidance to management, staff, contractors, vendors and customers on needs of the agency. Manages projects for the design, development, and implementation of revised, enhanced, and new capabilities. Leverages industry best practices for processes and procedures in developing solutions for the agency. Influences the adoption and use of a System Development Lifecycle (SDLC) and other methodologies which the organization requires based on standard practices and processes within the agency.
• Performs other duties as assigned.

Requirements

Conditions of Employment

• Must be at least 16 years old and a U.S. Citizen.
• Requires a probationary period if the requirement has not been met.
• Appointment to this position may require a background investigation.

This position is being filled through Direct Hire Authority. Traditional rating and ranking of applications does NOT apply. Veteran’s preference does not apply.

Notification Concerning COVID-19 Vaccinations. As required by Executive Order 14043, Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency. The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement.

Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.

If applicable, applicants must meet the eligibility requirements of time-in-grade (52 weeks at the next lower grade), time-after-competitive-appointment (90 days), and minimum qualifications (52 weeks equivalent to the next lower grade in federal service). These requirements must be met within 30 days of the announcement closing date.

How You Will Be Evaluated

• How to Apply To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the "Required Documents" section. Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations. SAVE your information before the 30 MINUTE TIMEOUT! For help, go to USAJOBS Help Center. STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete. STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the title and click the "Apply" button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through the 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”. STEP 3 – Complete the 2nd part of the application process (DOL) On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. STEP 4 – On the “Review and Submit” step, click “Submit Application” The last “Confirmation” step will turn green noting that your application was submitted successfully. STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”. Agency contact informationKristen KlannPhone 312-353-7262Email [email protected] Labor, Ofc Asst Sec Admin and Management 200 Constitution Avenue NW Washington, District of Columbia 52807 United StatesNext steps Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate. For instructions on how to check the status of your application, go to: USAJOBS Help Guide. USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency point of contact on the job announcement.
• Social security number request
• Reasonable accommodation policy
• Signature and false statements

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password-protected documents.

  - Resumes are required - provide a resume either by creating one in USAJOBS or uploading one from your computer and USAJOBS profile. To receive full consideration for relevant and specialized experience, please list the month, year, and the number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions, and confirm that your resume supports your question responses.

  - Displaced Employee Placement Documents - Only required if requesting priority consideration under Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) Eligibility. Click/Review these ICTAP/CTAP links to confirm what must be submitted as proof that the requirement has been met.

  • Cover Letters are not mandatory and will not be used to verify experience, but may be submitted.

  Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

• Privacy Act
• Equal Employment Opportunity (EEO) Policy
• Selective Service
• Cover Letters are not mandatory and will not be used to verify experience, but may be submitted.
• New employee probationary period
• Financial suitability
• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

Clarification from the agency

This position is being filled through Direct Hire Authority and is open to all U.S. Citizens and ICTAP/CTAP eligibles in the local commuting area. All applicants who meet the basic qualifications will be forwarded to the Selecting Official for consideration. Also advertised as job MS-23-CHI-OCIO-0225 for status applicants, to be considered for EACH vacancy, apply to BOTH jobs.