Hvac Customer Service Representative

Advance Mechanical, Inc. in Greenville, NC is looking to hire a full-time in-office HVAC Customer Service Representative to provide quality assistance to our customers. Do you have excellent customer service skills? Are you self-motivated? Do you want an opportunity to make good money with a high-quality air conditioning and heating company that values its employees? If so, please read on!

This office position earns a competitive wage of $15 per hour with the potential to earn up to $50,000 per year. We provide fantastic benefits, including health insurance, retirement with a company match, paid training, and plenty of opportunities for advancement and growth. This is not a work-from-home position, and you will be required to work in our office setting. If this sounds like the right opportunity to build your career in the air conditioning and heating industry, apply today!

About Advance Mechanical Inc.

We are a family-owned company that proudly serves Greenville, NC and its surrounding areas in Pitt and Beaufort Counties. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air conditioning installation, service, and repair needs. For over 30 years we have been conscientious in our pledge to be "customer committed".

We have been awarded the Technician Seal of Safety for our dedication to hiring top-notch, trustworthy employees who strive for industry excellence. We invest heavily in training for those who are interested in professional growth with an established company.

Advance Mechanical, Inc. is currently hiring for a full-time HVAC Office Assistant / Customer Service Representative (CSR) to provide quality customer assistance in the Greenville, NC area. This position earns a competitive wage of $15.00/hour with the potential to earn up to $50,000/year.
Benefits
In addition to competitive pay and our dedicated, driven work culture, we offer our HVAC Office Assistants / Customer Service Representative (CSR)s the following benefits

• Paid training
• Health insurance
• Plenty of opportunities for advancement and growth
• Retirement with a company match

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This full-time position typically works in our office Monday - Friday, 8 AM to 5 PM. Additionally, we provide a full hour for lunch. This is not a work-from-home position.
As an HVAC Office Assistant / Customer Service Representative (CSR), you play a critical role in our air conditioning and heating company. You arrive at the office ready to provide the excellent service our trusted company is known for. Exhibiting your ability to connect with customers easily, you tackle various essential tasks, including taking incoming calls, dispatching calls to notify clients of any schedule changes, and completing daily call logs and reports.
Our office could not operate without you, and you take great pride in the hard work you do every day. You thoroughly enjoy serving others and playing an important part in keeping our air conditioning and heating company running smoothly!
About Advance Mechanical, Inc.
We are a family-owned company that proudly serves Greenville, NC and its surrounding areas in Pitt and Beaufort Counties. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air conditioning installation, service, and repair needs. For over 30 years we have been conscientious in our pledge to be "customer committed".
We have been awarded the Technician Seal of Safety for our dedication to hiring top-notch, trustworthy employees who strive for industry excellence. We invest heavily in training for those who are interested in professional growth with an established company.
OUR IDEAL HVAC OFFICE ASSISTANT / CUSTOMER SERVICE REPRESENTATIVE (CSR)

• Analytical - devises effective methods for addressing customer issues
• Flexible - easily adjusts to changes in plans or schedules
• Communicative - understands customer complaints and thoroughly explains solutions
• Positive - upholds a friendly and helpful demeanor throughout the day
• Organized - maintains accurate schedules and daily logs

If this sounds like you, keep reading!
REQUIREMENTS FOR AN HVAC OFFICE ASSISTANT / CUSTOMER SERVICE REPRESENTATIVE (CSR)

• Ability to develop tools that create efficiencies within a department
• High school diploma or equivalent
• Knowledge of Microsoft Excel, Word, and PowerPoint

Fluency in both English and Spanish would be a plus. An associate degree would also be preferred but is not required. If you meet the above requirements, we need you. Apply today to join our team as an HVAC Office Assistant / Customer Service Representative (CSR)!
Location: 27834