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Human Resource Generalist Jobs

Company

NewRez

Address , Coppell, 75019, Tx
Employment type FULL_TIME
Salary
Expires 2023-07-18
Posted at 1 year ago
Job Description
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function
As a member of the HR Business Partner Team, the Human Resources (HR) Generalist is responsible for managing front-line employee relations issues to include facilitating investigations in response to employee inquiries and concerns; consulting with front-line leaders on performance coaching, corrective action, PIPs (performance improvement plans); reviewing and supporting terminations; and responding to employee issues related to employee engagement, policy adherence and interpretation. The HR Generalist will also own and/or provide support for core processes tied to employee life cycle management, requiring direct facilitation of the process or involving coordination of workflows across the broader HR team.
Principal Duties
  • Respond to and conduct initial investigations in response to employee/ manager inquiries and concerns.
  • Support reduction-in-force initiatives; facilitate data gathering, support management decision-making and deliver employee notifications. Manage follow up communications, transactions and activity as needed.
  • Provide insight into current/ future employment practices; review trends, perform analysis and provide recommendations to promote a positive workplace environment.
  • Ensure compliance with policies, processes and practices.
  • Maintain broad influence through ongoing development of relationships across the organization.
  • Consult with front-line leaders on performance coaching, corrective action, Performance Improvement Plans (PIPs), and terminations. Provide coaching and guidance with consideration to current practice and precedent; support analysis and development of recommendations for next steps/ actions.
  • Conduct exit interviews; document discussions; identify trends regarding resignations/ separations. Review findings/ potential issues with HR Business Partners/ Leaders and/or business leadership as appropriate.
  • Perform other duties and responsibilities as assigned.
  • Maintain a current knowledge of federal, state, and local employment practices and labor laws. Role model ethical standards, professionalism, and code of conduct.
  • Provide guidance to employees on policy application/ interpretation; manage escalations; provide support/ guidance to the HR Specialists.
  • Consult with employees on employee engagement issues, policy adherence/interpretation.
  • Lead and/or participate on HR related projects to include the revision, development and implementation of HR procedures and programs. Represent the HR Team on cross-functional initiatives as needed.
Education and Experience Requirements
  • Strong project management skills with the ability to effectively lead department-level initiatives within defined timelines with specific deliverables.
  • Experience working with Human Resources Information Systems (HRIS); demonstrated experience gathering data, pulling systemic reporting, manipulating data/ formatting reporting in Excel and preparing presentation of information.
  • 3-5 years’ directly related work experience in Human Resources; direct employee relations experience preferred.
  • Bachelor’s degree in Business, Human Resources, Organizational Behavior or related field. MBA or Master’s degree in Human Resources preferred.
  • Direct experience supporting diverse business operations; mortgage/ financial services industry experience preferred.
Knowledge, Skill, and Ability Requirements
  • High degree of professional maturity, integrity, ability to maintain confidential data and information.
  • Effective peer leadership abilities; ability to lead by influence vs. direct authority.
  • Strong influencing skills; consultative and collaborative work style. Ability to foster an environment of positive employee engagement and trust.
  • High learning agility with the ability to learn and integrate multiple business variables, coupled with the ability to recognize and support the organization’s preferences and priorities.
  • Client focused with strong execution skills and a results orientation.
  • Self-directed; comfortable working with ambiguity.
  • High degree of business acumen; strong fiscal and technical aptitude. Advanced skills in MS Word, Excel and PowerPoint.
  • Strong analytical skills; solid decision making abilities coupled with sound judgment.
  • Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment; ability to prioritize, organize time and resources to deliver consistent results.
  • Strong communication skills with the ability to develop and maintain effective relationships across the organization to drive required results.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
#LI-EM2
Company Perks:
  • 9 Paid Holidays
  • Casual Workplace
  • Employee Engagement Activities
  • 15 Paid Time Off (PTO) days and 18 after 1st anniversary!

Company Benefits:
  • Medical (including Health Savings Account & Flexible Savings Account)
  • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
  • Performance-based Incentives
  • Pet Insurance
  • Advancement Opportunities
Newrez NOW:
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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