Hr Operations Manager (Open To Hybrid Schedule)

Reporting to the Chief People Officer, Sientra is seeking a detail-oriented problem solver to be our HR Operations Manager. This role will be responsible for managing the day-to-day administration responsibilities of the HR function, communicating with employees at all levels across the organization and supporting various company-wide initiatives.

This is a career building role because you will build HR systems and processes that will help elevate our HR practices. You will be responsible for ensuring our HR processes are streamlined and efficient, enabling our HR team to provide strategic partnership to the business. You will work with all members of the HR team and cross-functionally with other departments to ensure HR processes are seamless and efficient throughout the employee lifecycle.

To be successful you will bring a deeply analytical, data driven, and process-oriented mindset and a dedication to driving projects that facilitate a positive employee experience.

What You Will Do:

The Big Picture:

• Collaborate with cross-department colleagues to understand and implement HR programs that drive standardization across the ecosystem
• Drive measurable improvements through automation of business requirements and employee process friction points reducing process cycle times and improving employee satisfaction
• Support and drive key components of building out an HR services, including the development of employee and manager self-serve resources
• Acts as change management champion for systems and processes, facilitating and communicating HR process and policy updates and changes
• Work with the employees and leaders across the company to understand the business requirements and communicate system capabilities/limitations while using in-depth knowledge of HRIS systems to propose creative solutions and recommendations for people operations improvements
• Manage, optimize, and document HR related operations and processes, communications, policies, and procedures in support of our HR operations strategy and programs
• Develop and manage policies, procedures, and guidelines aligned with applicable laws, and regulations

Day-to-Day Responsibilities:

• Complete FLSA assessments and the annual audit
• Overseeing the completion and filing of the annual EEO-1 and Vets-100 forms
• Administer the compensation program to include:
• Overseeing the coordination of the Workers Compensation program including the annual audit
• Coordinating the incentive compensation programs
• Completing matching of internal positions to market survey and analyze shifts in the marketplace on a regular basis
• Ensure effective administration and compliance with all aspects of the leave programs through our Leave and Disability administrator partners.
• Preserve the data integrity of the HRIS system and support the creation and maintenance of HR analytics, reports, and metrics.
• Maintaining the corporate HR policies including research and implementing any new policies to support a highly engaged work environment
• Coordinate and manage employee surveys - engagement, new hire, exit interviews, and pulse surveys
• Drive and implement new hire onboarding experience, and other employee life cycle changes such as offboarding and compensation changes while communicating with employees, managers and partner teams such as payroll or external vendors
• Ensure Sientra is in compliance with all applicable laws
• Provide main point of contact and support for day to day employee questions
• Researching and provide updates on federal and state employment laws and implement any required changes

About You:

Minimum Requirements:

• Experience documenting workflows, identifying recommendations for change, gaining buy-in, and implementing changes to processes
• At least 5 years’ experience with people systems, operations, and employee engagement with bachelor’s degree or 8 years experience without
• Experience building out, or scaling, an HR shared services model
• Demonstrated working knowledge of, and experience with, broad people-related functional areas (benefits, payroll, learning & development, employee relations, etc.)

Preferred Qualifications:

• Experience administering base pay and incentive compensation programs is preferred
• Demonstrated history of finding and proactively implementing innovative solutions
• Experience working cross-functionally to automate processes and reduce tactical administration by understanding key team stakeholders and the impact on one another’s teams; strong influencing skills and ability to work cross-functionally with multiple stakeholders
• A customer-first perspective and the ability to communicate with employees at all levels of the organization
• Capability of working with limited supervision; initiative-taking with strong prioritization and organizational skills
• An analytical/structured mindset and rigorous attention to detail

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