Housing Coordinator Jobs

Job Location: San Mateo

Hourly: $26.44/hr

Who We Are

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Position Summary

This role will serve as the primary connection between clients, case management staff, service providers, and landlords/property managers. The Housing Coordinator will ensure client well-being and unit habitability by conducting weekly, monthly, and quarterly unit visits at the clients’ residence. This position is responsible for implementing a program that advocates for individuals to obtain community-based housing options with the appropriate service supports to succeed. The Housing Coordinator will be responsible for managing a caseload of 35-45 individuals with frequent and regular travel to client residences, affiliate businesses, community meetings, training workshops, and other events in the San Mateo County.

Responsibilities

• Research affordable housing options through public housing, nonprofit housing, and other community opportunities within San Mateo County;
• Assist in mediation of tenant conflicts and/or other housing-related issues, and expected to handle irritated, belligerent, or upset tenants and/or landlords with calmness, diplomacy, and good social skills;
• Educate landlords, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of our clients;
• Assist clients with review and understanding of lease and program agreements;
• Work collaboratively with external multi-disciplinary teams of care coordinators, nursing facility staff, home modification vendors, fiscal agencies, and other organizations to arrange community transition activities;
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of program participants;
• Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participants through the process to obtaining the request
• Attend meetings as needed;
• Assist clients with affordable housing and low-income rental applications;
• Conduct intakes and assessments with clients residing in various types of residency throughout San Mateo County.
• Act as single point of contact for property managers and landlords to resolve tenant issues, and maintain regular communication;
• Maintain Brilliant Corners housing registry database;
• Respond to housing and tenant related emergencies during normal business and after hours to include submitting and following-up on tenant maintenance requests;
• Other duties related to the specifics of this program, as assigned

Mindsets

You are a "details" person. You take pride in your work. To you, getting the details right is essential to a good outcome.

Your middle name is problem-solver. You exhibit good judgment and demonstrate great problem solving ability with a commitment to innovative solutions.

You're a hungry learner. You enjoy constantly taking in new information and are committed to continuous learning about the world and the work around you.

You thrive in a dynamic environment. You're at ease with rapid change and are flexible to adjust to the changing needs of your clients. You enjoy working collaboratively but are also able to get things done on your own. You possess a positive, can-do attitude.

Requirements

Professional Experience

• Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals
• Experience working in a crisis setting and ability to respond appropriately in an emergency
• Knowledge of supportive affordable housing in San Mateo County

Knowledge, Skills And Ability

• Basic computer knowledge, MS Word and Excel required
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Flexibility required regarding scheduling and prioritizing of tasks
• Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
• Knowledge of Fair Housing Laws and reasonable accommodations
• Ability to work independently
• Possession of a valid California driver’s license, a clean driving record, and automobile insurance
• Access to adequate transportation

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

Essential Functions.

Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

Certificate, Licenses, and Registrations

If driving a personal or company vehicle a valid, clean CA driver’s license and personal auto insurance may be required.

Candidates must live or be willing to move to the Bay Area.

The salary range for this role is $24.04 to $29.14. This position is being offered at $26.44.

Travel Requirement

This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events primarily in the San Francisco Bay Area. Opportunities to attend events outside San Francisco’s Bay area, including Brilliant Corners’ sponsored events throughout California, or nationally may also be presented for this position.

Benefits

Why work for Brilliant Corners?

Financial & Retirement

• Competitive Salary
• Retirement Plan with 5% match
• Employee Referral Bonus

Vacation & Time Off

• Long List of Paid Holidays
• Generous Vacation Policy
• Paid Sick Time

Health Insurance

• Dental/Vision/Disability Insurance
• Medical Insurance – 100% Covered
• Flexible Spending Account

Professional Support

• Job Training
• Professional Development
• Employee Assistance Program

Family & Parenting

• Maternity & Paternity Leave
• Military Leave
• Family Medical Leave

Other Perks + Discounts

• Gym Membership Discount
• Company Social Events
• Wellness Initiatives

“Pursuant to the San Francisco Fair Chance Ordinance, Brilliant Corners will consider for employment qualified applicants with arrest and conviction records.”

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.