Housing And Employment Program Manager Remote

ESSENTIAL

DUTIES & RESPONSIBILITIES

1. Responsible

for the oversight, development, direction, training and supervision of Case Managers.

2. Responsible

for ensuring that the team works to achieve objectives, deliverables, and

outcomes as described in the scope of work

3. Provide

daily coordination and oversight of program operations and program activities.

This means providing individual and team supervision, support, and hands on

training

4. Implement

and delegate housing coordination and placement of individuals enrolled in the

program

5. Understanding

of contractual obligations and program performance metrics as outlined by our

funders.

6. Build

positive rapport with community providers and support the team by building a

network of resources to tap into when needed.

7. Assist

in recruitment, selection, training, supervision, and evaluation of direct

service staff

8. Ensure

that direct reports keep accurate, well-written/well documented case notes;

complete all documentation and paperwork in a timely manner; prepare clear and

thorough assessments and referrals for inclusion in case files and provide

supervisor with any and all information requested in the timeframe given. This means making sure direct

reports enter data into systems in a timely manner.

9. Implement

and delegate housing coordination and placement for individuals

10. Engage

in housing acquisitions activities by developing good rapport with landlords

and property managers in order to ensure housing options are available

11. Work

with clients to develop and implement a housing stabilization plan that will

maximize housing location, placement, and retention which will increase quality

of life and community engagement

12. Assess

clients' legal, financial, social, medical, psychological, and other needs

related to their housing situation to assist in accessing services.

13. Mediate

conflict between clients and landlords/management companies to promote housing

stability

14. Assist

client with completing housing applications and securing housing of their

choice.

15. Assist

clients in developing and attaining goals related to education, vocational

training, and/or employment

16. Attend

required trainings while seeking out learning opportunities for continued

education; staying up-to-date on best practices in ending homelessness and

client care

17. Provide

crisis intervention support whenever appropriate and as needed and support

direct reports with triage crisis assessments.

QUALIFICATIONS

1.Bachelor's

degree in related field (Social Work, Community

Organizing, or other Human Services) and one

years' full-time experience working with the homeless, preferably those living

with mental illness and / or substance addictions; or

an equivalent combination of education and experience

2.Knowledge

of homeless social service providers and Coordinated Entry System

3.Able

to communicate and interact with subcontractors, housing providers and

community partners in a culturally competent manner

4.Detail

oriented with excellent time management, organizational, written, verbal,

interpersonal, and computer skills

5.Self-starter

with the ability to stay ahead of the curve and thrive in fast-paced work

environment

6.Able to

work effectively with a wide range of constituencies

7.Strong

interpersonal and team building skills

8.Able to

work with and lead community groups and case managers

Preferred

Qualifications

• 5 or more years'

experience in supervising staff and leading a team

• Strong background or

experience with Microsoft Office

• Bilingual

(Spanish)