Housekeeping Supervisor Jobs

Opportunity: Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Potential Career Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Essential Job Functions

• Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.
• Issue cleaning supplies and equipment to associates.
• Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.
• On occasion, clean rooms or assist staff with cleaning rooms.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Supervise laundry employees, if applicable.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Assist in the breakfast area as needed.
• Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

Position Requirements

• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.
• High School diploma preferred.

HHM Benefits and Perks

• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Competitive wages for full time and part time opportunities
• Employee Assistance and Wellness Program
• Referral Bonus Program
• Medical, Dental and Vision Health Insurance
• Educational/Professional Development
• Commuter Transit and Commuter Parking Benefits

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It