Floor Supervisor Jobs

“Creative, friendly!” “Fun, Collaborative!” “Great Work Environment!” That’s how our employees have described working for Crossroads, a popular buy-sell-trade retailer with stores throughout the country. Do you LOVE fashion and want to work for a company that gives you the opportunity to express your creativity and also provides opportunities for growth? That’s what it means to be a Crossroads team member.

Benefits/Perks

• Sick pay
• Competitive wage
• A professionally developed buyer training program
• Reliable work schedule
• Vacation and holiday pay for FT employees
• Significant discount on all merchandise, including designer consignment pieces
• Medical, Dental, Vision and 401k Benefits for FT employees

Job Summary

Crossroads Trading, a popular clothing resale shop with stores throughout the country, is looking for full-time and part-time Floor Supervisors! Are you fashion obsessed and want to learn more about buying, merchandising, customer service and trend forecasting, all while working with a team of fashion lovers just like you? If so, this may be the job for you.

Responsibilities

• Actively participating in staff management and solutions.
• Assisting Store Manager with store operations
• Processing merchandise so it is ready for the sales floor.
• Providing outstanding customer service and problem solving any issues that arise.
• Working at the Point of Sale (POS) counter and handling all sales-related tasks, including operating POS software, counting cash, making change and providing customers trade cards for the clothing they’ve sold.
• Training and supervising staff.
• Assisting customers on the sales floor, in the dressing room, at the register and buy counter.
• Helping merchandise the store by creating window and interior displays.
• Assisting with store security, which includes checking bags and monitoring the dressing rooms and other parts of the store.
• Being a role model and leading by example.
• Keeping the store clean and presentable.

Qualifications

Needs:

• Desire to grow within the fashion retail industry
• Minimum 6 months supervisory experience in the retail industry
• Extraordinary people and customer service skills
• Open availability, including weekends
• Experience with store open/close process, employee training, and enforcing company policies and procedures
• Mastery of sales floor support and ability to assist with store aesthetics

Wants:

• Ability to authenticate merchandise
• Similar industry experience (buy-sell-trade- and/or consignment experience a HUGE PLUS)
• Luxury/Designer retail experience
• Extensive fashion knowledge including familiarity with labels, brands, designers and current trends
• Fashion degree and/or certificate

Company Overview

At Crossroads, we want you to show up as your authentic self; this means bringing all of the characteristics that make you you. We celebrate and embrace the differences of all of our employees and want you to feel that you belong, starting from day one. This is not a commitment we take lightly and it means we must regularly work and reflect on our company culture, values, and beliefs in order to identify ways to create a diverse, equitable, and inclusive workplace. If you want to help us continue to lead the sustainable, pre-loved fashion industry as we’ve done for 30 years, we would love to hear from you!

#circaworks

Compensation: $19.50 - $22.50 per hour

If you don't see a job you are interested in, you can email your resume to [email protected]

Our Mission & Values

Who We Are

Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy, sell and trade on-trend used clothing to the public.

Our Values

Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active, ethical, and responsible members of every community we serve and believe in doing the right thing and doing it right.

Commitment to Diversity & Inclusion

Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong, starting from day one.

Growth Opportunities

Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management, buying, merchandising, customer service, and more!

Pursuant to any “Ban the Box” ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Crossroads’ policy is to fill every position without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender (including gender identity and gender expression), marital or partner status, age, national origin, ancestry, physical or mental disability, medical condition, genetic characteristic, military status, or any other consideration made unlawful by federal, state or local laws. CTC is an equal opportunity employer and selects employees on the basis of ability, experience, training, and character. Please contact the president or CEO of Crossroads Trading Co. if you have any questions or complaints regarding this policy.

Crossroads believes that part of being a great place to work means offering a generous benefits package to its team members. Depending on eligibility, Crossroads offers the following benefits to team members: