Hospice Admissions Coordinator Jobs

Position Summary

The Hospice Admissions Coordinator is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Admissions Coordinator processes patient referrals and coordinates the admission of patients, and enters patient admission data into Cerner after all requirements of hospice have been met. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.

Position Specific Responsibilities

• Performs other duties as assigned.
• Contacts long term care staff, hospital staff, and physicians to promote hospice services.
• Schedules appointments with patients and families for informed consents and the RN assessment visit.
• Documents marketing contacts, as directed.
• Provides back-up support for Hospice Services Consultant.
• Completes admission process according to agency/corporate policy.
• Promotes hospice philosophy.
• Explains hospice services and benefits to patients, family members, and significant others, if needed.
• Communicates identified needs and potential solutions to supervisor.
• Promotes a positive working relationship between agency and corporate personnel.
• Attends and participates in staff meetings, educational programs and community events, as requested.
• Contacts physicians to secure an order for admission. If Admissions Coordinator is not a RN, s/he will have to ensure a nurse is present to take a verbal order or will have to ask for a “script” to be faxed.
• Informs appropriate team members of time of appointments.
• Enters Admission data into Cerner.
• Markets referral sources.
• Contacts insurance companies for pre-certification authorization.
• Ensures proper notification of admission to assigned IDT and ancillary providers.
• Receives and processes referrals from physicians, patients, families, friends, and community.
• Ensures patient chart, ensuring all documentation is signed and dated and turns chart over to Team Coordinator.

Education And/or Experience

• Two to three years related experience and/or training; or equivalent combination of education and experience. History of effective communication with physicians, nurses and other healthcare personnel. Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.
• High School diploma or Bachelor's degree.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our colleagues feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Estimated salary range $25.00 - $33.00 / hour. Actual salary will vary by geographic location and experience.