Help Desk Coordinator Jobs

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/1998080
THIS POSITIONis the primary support contact for all County employees who are faced with PC software/hardware or telephone issues. Aids and instructs end-users on desktop application issues and telephone issues, database creation/modification to meet County departments\' needs and County Intranet web coding and maintenance.

• Starting Salary \$21.10 to \$23.87 depending on experience
• 40 hours of paid vacation after 6 months of full-time employment
• Excellent and comprehensive benefits package. For example, employee-only medical/dental/vision premium of only \$55.33 per month (nicotine free rate). View our entire benefits package .
• Public Employees Retirement System of Idaho (PERSI), a pension plan with five year vesting,11.94% employer contribution, and a lifetime payout upon retirement
• Do you have student loan debt? This position is Public Service Loan Forgiveness Program eligible allowing employees who qualify100% student loan forgiveness

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DO YOU QUALIFY?

• Certification desired in Microsoft Windows, Office 2007, SQL Server or other standard industry certification.
• Must have a valid drivers license and be insurable.
• Associate\'s degree or Applied Associates Degree or Certification from a two-year college or professional/technical school or program in Computer Information Systems or a closely related field; and a minimum of three years related experience and/or training; or equivalent combination of education and experience.

WE ARE LOOKING FOR CANDIDATES THAT:

• Have expert ability to use a personal computer and associated peripherals and use Microsoft Windows XP or higher, Microsoft Office 2007 or higher, databases specific to the County, Internet, and Microsoft Outlook.
• Proficient ability to use and troubleshoot telephone, fax machine, copy machine, printers, scanning devices and other general office equipment.
• Are able to interpret a variety of instructions or information and plan approaches that respond to problems or challenges
• Have great customer service and multi-tasking skills.

CONTACT US:
Human Resources (208)446-1640
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OUR LOCATION:Located in beautiful northern Idaho, and home to approximately 180,000 residents, Kootenai County is surrounded by scenic mountains and more than twenty pristine lakes--an outdoor enthusiast\'s dream. The largest city and county seat is located in Coeur d\'Alene and is on the majestic shores of Lake Coeur d\'Alene. With a low crime rate it is an ideal place to call home. Click here to learn more about living in Kootenai County.
APPLY ONLINE AT https://www.kcgov.us/356/Employment-Opportunities ATTACH A COVER LETTER AND RESUME TO YOUR ONLINE APPLICATION.Must successfully pass a background check and the County\'s pre-employment and subsequent drug tests.
\ EOE/Vets Preference/Drug Free Workplace