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Health Unit Coordinator - Nicu

Company

Trinity Health Michigan

Address , Grand Rapids, 49503, Mi
Employment type FULL_TIME
Salary
Expires 2023-07-22
Posted at 1 year ago
Job Description

Employment Type:

Full time

Shift:

Day Shift

Description:

The NICU is looking for a Health Unit Coordinator for a full or part time 1st shift position. The position is8 hour shiftswith every weekend and holiday requirements. The shift hours include7:00am-3:30pm.

The Health Unit Coordinator provides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication and problem solving skills, serves as a key team member in coordinating workflow, data and communications for the department. Involved in patient flow management, patient data and order entry, charge capture and revenue management, low level troubleshooting for computer devices, and providing patients, physicians, and other customers with a “Something More” experience.

Full and part time

What Health Unit Coordinator, HUC will do:

  • Providing strong customer service to patients, families, visitors and colleagues in a professional and helpful manner
  • Assists with unit flowcoordination (answering phones, call lights, all administrative assignments related to patient care/unit operations)
  • Medical record and data management
  • Troubleshoots low level computer issues and coordinators with appropriate departments as needed for assistance
  • Understands and proficiently uses all computer programs

WhatHealth Unit Coordinator, HUCwill need:

  • Knowledge of medical terminology
  • Health Unit Coordinator Certification preferred
  • Well developedcommunication skills, both written and oral
  • High School diploma or equivalent
  • Strong customer service and interpersonal skills
  • One year of college course or higher level training preferred
  • Ability to manage interruptions while maintaining excellent customer focus

Highlights:

  • We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions,and we are continuous learners.
  • Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance
  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
  • Magnet designated facility with active shared decision making councils. We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.