Health Services Specialist Jobs

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Description:

The Health Services Specialist is responsible for enrolling patients into various PAP programs by verifying the pre-screening and qualifying tasks each for the opportunities that is queued up in the working PASS system. The Health Services Specialist contacts patients to determine supplementary information needed to enroll into PAP program. Health Services Specialists uses various hospital systems, both financial and clinical, to collect patient specific and supplementary information needed for PAP enrolment. PAP applications are reviewed and submitted to the manufacturer. It is the responsibility of the Health Services Specialist to monitor approved cases and follow up with the manufacturer if necessary. The Health Services Specialist is required to alert the customer of incoming shipments and approvals. If applications are denied it is the Health Services Specialist's responsibility to follow up and seek approval.

Health Services Specialist are expected to prioritize applications related to recovery management to maximize revenues that meet and/or exceed monthly revenue goals (Annual Revenue Goals > $1 Million). Health Services Specialists have access to patient health information and are required to maintain PHI and HIPAA compliance.

Health Services Specialists communicate with professional medical personnel (doctors, nurses, pharmacists, pharmacy technicians, pharmacy buyers, patient financial advocates) to carry out program operations. They respond to issues from customers and manufacturer PAP programs.

Minimum Qualifications:

• Typically requires 3+ years of related experience

Additional Qualifications:

• Prior customer service or patient assistance experience
• Proficiency in Microsoft Office products such as Excel, Word, etc.
• Organizational skills
• Communication proficiency
• Problem solving/analysis
• Independent worker; can set own timelines/deadlines and goals

Preferred Qualifications:

• Insurance Billing experience is a plus, not a requirement
• Charity care experience is a plus, not a requirement
• Patient assistance experience is a plus, not requirement
• Pharmacy technician experience is a plus, not a requirement

Physical Requirements:

• General Office Demands

This is a remote/work from home position. The ideal candidate will live in New Jersey, New York, Pennsylvania, Georgia, North Carolina, Texas, or Arizona.

Our Base Pay Range for this position:

$16.77 - $27.95

Career Level – IC – Business Support – B3

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

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