Head Of Patient Support And Specialty

BIOCON BIOLOGICS

At Biocon Biologics, we are creating a model for the future of healthcare for all. We are a leading company in the biosimilars revolution where patients come first. Our ambition is to impact a billion lives and we do this by fostering a culture of affordable innovation, patient centricity and disruptive thinking. We are a multicultural global company where employees have a purpose and passion to work closely with partners and patients. We have a long term commitment to bring high quality affordable biosimilars to patients all over the globe. We have proven end to end expertise from clone development, manufacturing, clinical development, regulatory approvals to commercialization.

ROLES & RESPONSIBILITIES

• Lead and Develop Patient Support and HUB team member to deliver on programs.
• Builds strong working relationships with Biocon Biologics home office personnel
• Recruit, train, lead, and develop patient services and specialty team. Organize team to best serve the business; sets priorities; monitors results
• Negotiate with key vendors and support National Account team on broad strategic initiatives across specialty customers.
• Deep knowledge of US payers and their economic drivers. Understand flow of the dollar for distribution pharmacy and medical benefit.
• Liaise with finance, sales, portfolio, sourcing, and other functional areas to identify and deploy operational best practices - both regionally and within individual business units
• Develop and maintain strategic relationships with Key Specialty Customers including but not limited to National SPs, Regionals SPs and specialty distribution stakeholders.
• Understand provider reimbursement issues and pain points, ensure programs aligned to ensure complaint support.
• Develop tools and analytics to support patient services and improving patient adherence and compliance
• Develop, Maintain and ensure execution of best in class HUB Services and Patient Support programs for BBL portfolio
• Understand and manage contractual commitments, ensure ongoing reporting from key vendors.

Requirements:

• Extensive relationships and contracting experience with payers, health systems and organized customers at the national and regional level.
• Ability to skillfully negotiate in tough situations with both internal and external groups
• Successful working in both big pharma as well as small biotech start-up company environments
• Minimum 10 years of managed markets contracting and pricing experience
• Turns strategy into action; proactively develops own functional area to be prepared for the future to ensure long-term success
• Demonstrated problem-solving capabilities
• Develops and sustains highly collaborative and effective cross-functional working relationships with US and European colleagues
• Therapeutic experience in the Biosimilars, Oncology, Diabetes, and Immunology marketplace preferred
• Develop key external relationships with payers, KOLs and business partners
• Exceptional communication skills that include verbal, written and presentation abilities
• Demonstrated knowledge of payer decision-making for formulary processes, coverage, coding, billing, and patient access to drugs, biologicals, medical devices
• Hires and develops best in class talent aligned with company vision, mission and values
• Outstanding consultative and networking capabilities
• Role model of the company vision, mission and values (patients, science, passion).
• Bachelor's degree required; Master’s/advanced degree preferred
• Understanding of organizational behavior, corporate culture and be able to flourish in a complex and rapidly evolving workplace
• Demonstrates high level of professional expertise within the functional discipline
• Experience negotiating contracts and agreements
• Excellent project management skills, with the ability to handle multiple tasks at one time
• Possesses broad base and in-depth understanding of reimbursement issues, payer segments, use of specialty pharmacies, the J-Code application process, managed market customers including private and public payers, national and regional health plans, state Medicaid, Medicare Part B and D, VA/DOD, PBM’s, Employers, IDNs, Medical Groups and ACOs

Role Criteria: 20% travel