Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Some similar recruitments
P125: Accounting Technician - Isa (4)
Recruited by Clarksville-Montgomery County School System 9 months ago Address , Clarksville, 37040 $23.04 an hour
Cashier Jobs
Recruited by Scheels 9 months ago Address Coralville, IA, United States
It Hardware Purchasing & Sales Manager
Recruited by RL People 9 months ago Address , Remote
Materials Test Technician, Fasteners
Recruited by Tesla 9 months ago Address , Fremont
It Technician Jobs
Recruited by Lee County, Iowa 9 months ago Address Keokuk, IA, United States
Cashier Jobs
Recruited by Swamp Rabbit Cafe and Grocery 9 months ago Address , Greenville, 29611 From $14.50 an hour
Cashier Jobs
Recruited by Wright's Gourmet House 9 months ago Address , Tampa, 33629 $14 - $18 an hour
Cashier Jobs
Recruited by Floor & Decor 9 months ago Address , Parkville, 21234 From $17.50 an hour
Sca Dishwasher Jobs
Recruited by Sodexo 9 months ago Address , Lemont, 60439 $16.20 - $17.50 an hour
Test & Evaluation Engineer (Engineer Test 3) 1
Recruited by HII 9 months ago Address , Warren, Mi
Hardware Technician 1 (Sca 111221) Jobs
Recruited by State of Iowa - Executive Branch 10 months ago Address Des Moines, IA, United States
Materials Technician 4 Jobs
Recruited by State of Iowa - Executive Branch 11 months ago Address Sioux City, IA, United States
Sca Data Entry Operator Ii
Recruited by Data Dimensions, LLC 11 months ago Address , Janesville, 53546, Wi $16.09 an hour
Project Engineer 1 Jobs
Recruited by Safran 11 months ago Address , Garden Grove, 92845, Ca $64,500 - $100,760 a year
Software Engineering 4 Jobs
Recruited by WEX Inc. 1 year ago Address , Remote $127,000 - $169,000 a year
Materials Test Technician Jobs
Recruited by Tesla 1 year ago Address , Fremont, Ca
Test Technician – Tesla Bot
Recruited by Tesla 1 year ago Address , Palo Alto, Ca
Access Control And Hardware Installation Technician
Recruited by Xenotronics Company 1 year ago Address Davenport, IA, United States
Payment / Hardware Support Specialist
Recruited by Fullsteam 1 year ago Address , Remote
Vehicle Hardware - Electrical/Computer Engineering Internship (Fall 2023)
Recruited by Tesla 1 year ago Address , Palo Alto, Ca
It Technician Jobs
Recruited by City of Bothell, WA 1 year ago Address , Bothell, Wa $77,478 - $98,513 a year
Hardware Support Engineer Jobs
Recruited by Siemens Industry Software Inc. 1 year ago Address , Fremont, Ca $99,600 - $159,000 a year

Hardware Technician 1 (Sca 111224) Jobs

Company

State of Iowa - Executive Branch

Address Council Bluffs, IA, United States
Employment type FULL_TIME
Salary
Category Government Administration
Expires 2023-06-24
Posted at 1 year ago
Job Description
Summary



The purpose of the Hardware Technician’s role is to support, maintain, and dispose of in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all Iowa Judicial Branch hardware and equipment while ensuring its optimal performance. This person also troubleshoots problem areas in a timely and accurate manner and provides end-user training and assistance.


Position located in the Pottawattamie County Courthouse, Council Bluffs. Primary designated area of coverage will include, but not be limited to, the following counties: Carroll, Crawford, Harrison, Shelby, Audubon, Pottawattamie, Cass, Mills, Montgomery, Adams, Fremont, Page, Taylor. Travel required. Coverage area subject to change with given notice.


We offer the availability to hire above minimum salary to candidates, based on their experience and education.


Responsibilities


  • Assist with the disposal of surplus hardware and equipment according to the approved disposal method.
  • Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans.
  • Conduct research on, and make recommendations for hardware products.
  • Other duties as assigned.
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products.
  • Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software products.
  • Receive and respond to incoming calls and/or e-mails regarding hardware problems.
  • Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs.
  • Liaise with, and provide training and support to, end users and staff on equipment operation and other issues.
  • Assist in developing long-term strategies and capacity planning for meeting future hardware and Judicial Branch technology needs.
  • Develop and maintain an inventory of all equipment; PCs, laptops, tablets, monitors, printers, scanners, and other peripheral equipment.
  • If necessary, liaise with third-party support and equipment vendors.
  • Identify and deliver required hardware service support.
  • Document instances of hardware failure, repair, installation, and removal via call tracking system.
  • Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed.


Knowledge & Experience


  • Exceptional interpersonal skills, with a focus on relationship-building, listening, and questioning skills.
  • Keen attention to detail.
  • Ability to apply personal work attitudes such as honesty, responsibility and trustworthiness required to be a productive employee.
  • Understanding of the Branch’s goals and objectives.
  • Possesses interpersonal relationship skills consistent with the duties of this position.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Strong documentation skills.
  • Exceptional customer-service orientation.
  • Must possess initiative, flexibility and be cooperative.
  • Ability to treat co-workers, court users/participants, and members of the public courteously and without bias regardless of race, sex, age, color, national origin, religion, disability, or socio-economic status.
  • Proven analytical and problem-solving abilities.
  • Experience working in a team-oriented, collaborative environment.
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to understand and carry out oral and written instructions. Follows policy and cooperates with supervisor.
  • Possesses the understanding and ability to work with confidential information on a regular basis.
  • Ability to present ideas and communicate in both technical and user-friendly language
  • Ability to conduct research into hardware products and issues as required.
  • Ability to operate tools, components, and peripheral accessories.
  • Establishes and maintains effective working relationships with project partners and co-workers.
  • Working technical knowledge of current operating systems, software, and standards, used by the Branch.
  • Comprehensive hands-on hardware troubleshooting experience.


This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the "To Apply" section.


Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.


Minimum Qualification Requirements


Associate’s degree from an accredited college or university in business administration, public administration, or computer science preferred, and 1 year relevant experience.


OR


At least 2 years of direct experience. One year of college may substitute for a maximum of one year work experience.


Applicants must show proof of the legal right to work in the United States - sponsorships are not available for this position.


Relocation assistance is not available for this position.