Resident Services Manager Jobs

Location:

Highland Springs by Erickson Senior Living

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.

We are hiring a Resident Services Manager who provides leadership and support to some or all of the following departments: Resident Services, Community Resources, the Volunteer Program, Wellness, Fitness/Aquatic Center, Community TV, Pastoral Ministries, and Intermissions, creating and offering opportunities for resident engagement and enhanced quality of life.

How you will make an impact:

• Participates in the Welcome Home Representative program
• Ensures compliance with all federal, state, local, and facility regulations and policies
• Reinforces positive employee relations, ensures standards of appearance are met, creates a work environment that encourages positive problem solving, and facilities an engaged workforce.
• Support the successful integration of person-centered, strengths-based programs and services for all residents.
• Develop and maintain a consistent and qualitative needs assessment of the population and provide high-quality responses to those needs
• Establishes relationships with new residents and works to ensure their successful integration into the community.
• Support our independent living residents in the community, ensuring a successful life experience while promoting the social, psychological, emotional, physical, intellectual, and spiritual needs of those living in the community
• Participates in the coordination of services to residents through appropriate staff committees and departmental meetings
• Recruit, hire, supervise, train, and support staff of the highest quality in each division of Resident Services

Compensation: Commensurate upon experience starting at $55000.00 Annually

What we offer:

• Competitive benefits packages including medical, dental, vision, and PTO
• Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
• State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.
• Free onsite parking at all of our communities and corporate offices
• A culture of diversity and inclusion, which builds on our values, vision, and mission.
• 401k for all employees 18 and over. Company contribution up to 3% once eligible.
• A "career for life" approach to professional and personal development for our greatest asset; our employees.
• Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.

What you will need:

• Bachelor's degree in a relevant field preferred
• 3 years of relevant work experience
• Healthcare experience preferred
• The passion and desire to work with the elderly; understanding of the aging process and the physical, psychological and social needs of our residents

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.