Guest Service Representative Jobs

We are seeking an engaging individual with a strong multi-tasking skills and a passion for working with people. As a Guest Service Representative, you are often the first and last teammate our guests interact with. You will play a key role in creating lasting positive memories. You will be responsible for attending to the needs of our guests during their stay and offering our unconditional satisfaction guarantee.

Who we are:

We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests, makes our hotel an outstanding place to work.

The Hampton Inn & Suites Downtown St Paul is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.

What you will be doing:

• Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.
• Handling guest check-in and check-out in an accurate and efficient manner.
• Promoting the company’s 100% Satisfaction Guarantee.
• Providing information to guests about the local area, hotel services and amenities.
• Continuously promoting, communicating, and embodying the RMC culture.

What We Offer:

· Competitive Wages

· Paid Vacation and Sick time

· Affordable Health, Dental and Vision

· 401(k) Retirement Plan with Company Contribution

· Teammate Referral Program

· Hotel Discount Program

· Check-ins at 30, 60, and 90 Days

· Career Growth Opportunities

· Safe and Healthy Work Environment

Experience the difference of working with Raymond Management Company!

Check us out. Talk to our Teammates. Join our team.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• 401(k) matching
• Employee discount
• Vision insurance
• Paid time off
• 401(k)
• Flexible spending account

Schedule:

• Evening shift
• Night shift
• Weekend availability
• 8 hour shift

Ability to commute/relocate:

• Saint Paul, MN 55102: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience (Preferred)

Work Location: In person