General Manager - Roy Choi Restaurant - Park Mgm

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

This Restaurant concept is part of the branding transformation from Monte Carlo to Park MGM. It is the primary responsibility of the General Manager to oversee the daily operations of the restaurant while providing strategic leadership and direction for all aspects of the venue. Oversight includes maintaining staffing, inventory and supply management for the bar and restaurant, optimization of profits, and ensuring excellence in guest satisfaction during the dining experience. The General Manager inspires, motivates, ensures accountability of the team and supports Company culture. All duties are to be performed in accordance with Food & Beverage Division standards and MGM Resorts policies, practices and procedures as well as restaurant partner brand standards.

THE DAY TO DAY:

• Oversees the daily restaurant operations to ensure overall guest experience meets and exceeds expectations
• Ensures compliance with SNHD regulations for sanitation and compliance with all state and federal regulations regarding food and alcoholic beverage service.
• Maintains excellent knowledge of venue’s food & beverage products, menu items and equipment used to perform duties
• Manages dining room and kitchen activities to ensure quality production/delivery of product and service
• Provides input/makes recommendations to Director when changes to product offerings, menu redesign, service, and/or staffing is needed
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action
• Communicates daily with Executive Chef and/or Sous Chef in charge, providing current information on large parties of expected VIPs
• Manages and monitors fiscal budget, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability for the company
• Opens/closes shift, including management of daily logbook and pre-meal team briefing
• Reviews and completes daily payroll in meeting operational productivity standards
• Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
• Manages the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
• Delegate responsibilities to management to ensure supervision of tasks to completion, correctly and on time
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements

A GREAT CANDIDATE WILL HAVE:

• Excellent customer service skills.
• Work varied shifts, including weekends and holidays
• At least 4 years of experience in the hospitality industry
• Professional appearance and demeanor
• Bachelor’s degree or equivalent related work experience
• Have interpersonal skill to deal effectively with all business contacts
• High school diploma or equivalent
• At least 2 years of management experience in a high-volume specialty dining restaurant
• Able to lead and mentor a team