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General Manager - Retail
Company | Enmarket |
Address | Lancaster, SC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Food and Beverage Services |
Expires | 2023-06-07 |
Posted at | 1 year ago |
The General Manager is responsible for leading a team of up to 25 employees and driving success in all aspects of the retail operation. You will continually deliver on Enmarket's mission to Enrich Lives through a focus on friendly service, food execution, cleanliness, building talent, and driving success. RESPONSIBILITIES
- Ability to bend, stretch, reach, locate, stack, and lift inventory weighing up to 40 pounds.
- Build and maintain effective business relationships with our vendor partners.
- Effectively communicating with all subordinates, peers, and all levels of upper management.
- Responsible for executing at store level the fuel pricing strategy including timely and accurate fuel surveys and price changes.
- Ability to work all shifts as needed.
- Completing competition surveys as requested by upper management.
- Responsible for effective employee scheduling and payroll management to maximize daily sales while achieving company labor targets.
- Consistently maintain adequate inventory levels through effective ordering which supports driving sales and minimizing non-productive inventory.
- Excellent written and verbal communication skills
- Being passionate about the customer service and retail industry while coaching, developing, empowering, and holding accountable all team members to deliver an exceptional customer experience while developing and sustaining a profitable environment.
- 2+ years' management experience in food service, retail, or restaurant preferred
- Ability to work 50 hours' weekly
- Assisting to ensure high level of employee morale and engagement through enhanced communication, role modeling, employee recognition, consistent feedback, along with direct accountability.
- Analyzing, recognizing, and proactively managing sales, margin, product inventory levels, cash and inventory, and purchase trends. Utilizing other reporting metrics to maximize bottom line profitability at store level.
- Responsible for being a catalyst for change and embracing change within the organization as it occurs.
- Ensure positive employee relations at store level inclusive of resolving all employee problems and disputes in a timely manner. Reaching out for assistance and guidance from the District Manager and Human Resources representatives when necessary.
- Completing all required daily and monthly paperwork and required reporting.
- Complete accurate and timely employee performance reviews.
- Responsible for maintaining the highest standards of store appearance and operation.
- Recruiting, interviewing, hiring and ensuring effective orientation and training of the highest caliber candidates.
- Responsible for the day-to-day activities of the retail operation, proactively helping in any area where it is needed.
- Implementing and enforcing all company policies, rules and procedures.
- On a day-to-day basis, ensuring safety, health, food safety, and sanitation requirements are met in accordance with federal, state, local and company standards.
- High School Diploma or GED is required.
- Communicating and supporting the company's mission, vision, and values.
- Must be able to work a flexible schedule including weekends and holidays
- Must meet all requirements expected of an Enmarket Store Associate
- Previous experience working in high-volume, guest-focused, transactional environment preferred
- Ensuring the company marketing plans and procedures are executed at store level consistently.
- A proactive business manager in all aspects of store operations to achieve company goals and be able to read, understand, and react to P&L and other analytical reports.
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