General Manager Jobs

Roasting Plant Coffee is looking to hire a highly motivated, entrepreneurial, and experienced full-time Manager with experience in Specialty Coffee to take the lead at our very first Washington, DC shop.
About Us:

Every Roasting Plant coffee shop roasts coffee onsite using our own proprietary patented invention called Javabot™ Coffee System. We travel all over the world in search of the highest-grade specialty coffee beans. We then roast in-house and brew every cup to order utilizing our state of the art roasting technology, delivering a “just-roasted, just-brewed, just for you” experience for every customer, every time.

We’re focused on becoming the world’s first choice in freshly roasted coffee. We’re a coffee-obsessed, high-tech team of innovative, humble, connected, and passionate people who believe in doing well, doing good and having fun.
Position Summary:
The General Manager will have direct responsibility for Roasting Plant’s DC retail operations, enabling store employees to deliver an amazing customer experience and drive revenue. This position requires flexibility in the work schedule and is based in Washington, DC. Reports to the Head of US Operations.

Position Responsibilities:
• Lead the store team and developing talent
• Create a fun and fulfilling culture for our team
• Ensure exceptional customer service
• Own the day to day retail operations
• Drive store revenue performance
• Manage safety and security

Leadership:
• A proven leader who can motivate and inspire the team, set clear direction and hold people accountable
• A self-starter who will help create our retail strategy to up-level Roasting Plant to become a world-leader in retail execution
• Work independently as a “business owner” to drive exceptional customer satisfaction and revenue results
• An experienced manager who will roll-up their sleeves and effectively develop the RP DC business
• Manage through unforeseen and challenging events and issues while keeping employees focused on delivering an amazing customer experience
• Lead with integrity, honesty and knowledge that establishes and promotes the culture, values and mission of Roasting Plant
• Monitors store environments and key business indicators within the region to identify problems, concerns, and opportunities for improvement and revenue growth.

Employee Development and Team Building:
• Challenges and inspires the team to achieve targeted business results;
• Develops and maintains positive relationships with employees by understanding and addressing individual needs, motivations, and concerns;
• Ensures that staff adheres to legal and operational compliance requirements.

Job Requirements:
• Minimum of five years of retail management experience
• Experience in specialty food and/or beverage is required
• Coffee experience is preferred;
• Experience working with executive-level leadership teams
• A minimum of a Bachelor’s Degree or higher is preferred but not essential.
- Experience in Specialty Coffee is preferred.

Job Type: Full-time

Salaried position

Benefits:
• Free daily coffee and weekly beans
• Employee discount
• Health insurance
• 401K match
• Paid time off
• Growth and development

Experience level: 5+ years

Availability required day shift (required) with rotating weekends.

Work Location: In person