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General Manager Jobs

Company

ValorHospitality
Address , Memphis, 38103, Tn
Employment type FULL_TIME
Salary
Expires 2023-08-01
Posted at 11 months ago
Job Description
HOLIDAY INN UNIVERSITY OF MEMPHIS
Located 15 minutes away from Downtown Memphis, the Holiday Inn University of Memphis, is a central hotel for major business centers with key corporate headquarters nearby. Adjacent to the University of Memphis’ Fogelman Executive Conference Center. Click
here
for more information.
THE ROLE
Position: General Manager
Reports To: Corporate Director of Operations - Valor Hospitality Partners Leadership
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
The General Manager's purpose is to direct all phases of both hotel’s operations while providing a superior service and product to the hotel’s guests. Ensuring a positive and safe environment for all associates as stated in the Valor Foundation document. Fiscal responsibility encompasses managing the financial viability of the hotel, ensuring the hotel meets financial expectations to ownership. #INDhimemphis
ESSENTIAL JOB FUNCTION:
  • Ensure all Hotel Policies & Procedures are adhered to and ensure all hotel associates are accountable for compliance of these Policies & Procedures.
  • Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
  • Ensure that the hotel meets all debt and lease term obligations. Fiduciary responsibility to ensure that the hotel meets all contractual obligations.
  • Maintain exceptional guest relations by creating a quality environment through staffing, programming, service operations, and maintenance.
  • Recruit, select and develop a qualified team of Department Leaders to understand the relationships between value, Guest Satisfaction and Associate retention in conjunction with owner returns
  • Actively participate in community/industry events, acting to facilitate a favorable reputation in the local community along with brand relations where applicable.
  • Develop associates for career advancement using Performance Review Systems, Cross Training, and Development Planning.
  • Adhere to all the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all which go to make up the essential functions.
  • Develop departmental sales plan, in conjunction with the Area Director of Sales & Marketing, including specific tactics for revenue generation. Involve all hotel personnel in generating revenue through constant communication on the importance of continuous income stream. Research and analyze current and future market areas, and develop sales strategy based on data.
  • Responsible for setting hotel goals, both qualitative and quantitative. Develop business and financial plans for hotel. Monitor hotel performance according to plan. Devise and implement actions to ensure hotel’s performance to plan.
  • Ensure the hotel is not placed in a position of liability by acts of negligence or poor management decisions.
DESIRED SKILLS AND QUALIFICATIONS:
Education: Bachelor's Degree - In Hospitality Mgt, Business Admin, Marketing, Economics preferred
Experience: A minimum of five years’ experience in a related or management position.
Skills and Abilities: Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate information and hotel services to management, staff and guests.
BENEFITS PACKAGE
  • Team Member Awards and Recognition programs throughout the year
  • Immediate eligibility for 401k and employer match
  • Tuition Reimbursement
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Team Member Hotel Discount Program
  • Food and Beverage Discounts
  • Competitive Salary
  • Paid PTO beginning after ninety (90) days of employment
  • Uniforms Provided
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.