General Manager Jobs

Overview
The General Manager will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to Department Heads and Managers, the General Manager will provide support and resources, both in person and remotely. Other responsibilities may include but are not limited to the following: - Oversight of all financial aspects of each hotel in portfolio: P&L, Capex, Forecasting and Budgeting. - Ensures operational excellence for at the hotel; provides support, critique and guidance to hotels falling short of brand standards and/or company expectations. - Ensure brand QA Compliance/Performance and approving action plans generated by hotel. - Acts as liaison between Departments and ownership discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management and Owner Relations. - Acts as role model and provide guidance on company culture. Selects, develops, manages and leads management team members. - Guides, develops and implements policies, procedure and systems to improve business operations. - Provides leadership relative to annual marketing plans.
Responsibilities:

• Focusing on employee development and retention and conducting regular employee meetings.
• Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each salesperson on the staff.
• Completes a property Quality Assurance and franchise review semi-quarterly.
• Conducts area meetings semi-annually.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Responds quickly to changing market conditions and revises strategies accordingly.
• Produces monthly financial reports and knows at all times where the hotel stands against budget.
• Experience in multi-unit leadership strongly preferred
• Creates the hotel's annual budget and monitors the performance of the hotel throughout the year.
• Implements programs that meet corporate goals and objectives.
• Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage
• Evaluates the results of overall operations regularly and systematically and reports these results to the Vice President of Operations.
• Promotes hotel's policies and philosophies to employees and guests through direct and indirect interaction.
• Program.
• Creates local and national marketing plans and pricing strategies and knows market segments.
• Conditions.
• All candidates will be required to complete a pre-employment drug screening and background check.
• Completes a direct bill audit semi-quarterly.
• Provides a professional image at all times through appearance and dress.
• Manages human resources functions of the hotel by controlling turnover, motivating employees,
• Ensures all departments are profitable and maintain strong working relationships.
• Other duties as assigned by supervisor or management.
• Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
• Review’s marketing calls semi-quarterly to maintain a thorough understanding of market
• Protects the hotel and its assets through enforcing and maintaining a preventative maintenance
• Hour and Health laws.
• Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook. Expected to report to work on scheduled days and at scheduled times.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments.

Job Qualifications

• Bachelor's degree or previous experience as General Manager in the hotel hospitality field required. Certified Choice & Opera preferable.
• Attention to detail, Planning and organizational ability, Customer skills, as well as Computer skills and general Accounting knowledge.
• Mathematical skills are needed including, but not limited to basic math, problem solving, reasoning, negotiating, budgeting, profit/loss concepts, variances and percentages are often used.
• Strong leadership skills with strong oral and written communication skills.
• At least 2 years of related experience and/or training or equivalent combination of education and experience is required as General Manager.
• Comfortable working in fast paced environment and willingness to be on call when away from work.

What we offer you in return for your dedication and hard work is a rewarding benefits package that includes:
Wellness & Retirement:

• 401K with
• Health Insurance and assistance with Deductible
• Vacation Time
• Work Life balance.

Rewarding Hard Work:

• You are going to love being a part of our team! And we'll pay you for new team members you refer to ANY of our locations!
• Discounts for friends and family within your hotel brand
• Incentive based bonus program
• Employee discounts within your hotel brand

Career Growth:

• Free in-house training program-This unique program fosters employee growth throughout our associates' career with our company and has a clear path to get you where you envision yourself.

Equal Opportunity Employer