Funeral Director Apprentice Jobs

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Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

JOB RESPONSIBILITIES

• Setting up chairs and the removing, properly caring for and storing of these items
• Removals and transfers
• Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
• Stationery
• Removals and transfers
• Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
• Ushering
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Pre-arrangements for next of kin
• Ensures refreshments are available (where allowed by law)
• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• Information on insurance, health benefits and pension,
• Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Assists with funeral services by:
• Confirms authorization to proceed with the service arrangements
• Adheres to all company and regulatory requirements
• Lifting of deceased human remains
• Coordinating and assisting with funeral service and visitation
• Learns to negotiate and create acceptable funeral contracts
• Verifies identification of the deceased and authorization for embalming
• Performs other duties as assigned
• Learns how to arrange for the interment or cremation of human remains
• Driving funeral vehicles
• Participating at special functions
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Documentation
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Receives caskets and other funeral home supplies as well as place into inventory
• Assisting at chapel and church services
• Setting of chairs and the removal, proper care and storage of these items
• Assisting at the cemetery
• Coordinating the parking of cars
• Assists with general office duties such as preparing reports as needed
• Dressing and casketing
• Assists with the maintenance of vehicles, the facility and property

MINIMUM Requirements

Education

• Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.
• High School diploma or general equivalency degree (or diploma)

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board
• Valid driver’s license

Knowledge, Skills and Abilities

• Ability to multi task and set priorities
• Knowledge of computers and some software including MS Office products required
• Problem solving skills
• High level of compassion and integrity
• Good communication skills

Work CONDITIONS

Work Environment

• Limited amount of local and/or multiple location traveling required
• Work indoors and outdoors during all seasons and weather conditions
• Professional Dress is required when in contact with families.

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently
• Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises
• Travel up to 25%

Postal Code: 79705

Category (Portal Searching): Operations

Job Location: US-TX - Midland

Job Profile ID: F00221