Funeral Director Apprentice Jobs

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Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

JOB RESPONSIBILITIES

• Assists with the maintenance of vehicles, the facility and property
• Pre-arrangements for next of kin
• Removals and transfers
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Ensures refreshments are available (where allowed by law)
• Assists with general office duties such as preparing reports as needed
• Coordinating the parking of cars
• Information on insurance, health benefits and pension,
• Confirms authorization to proceed with the service arrangements
• Setting up chairs and the removing, properly caring for and storing of these items
• Lifting of deceased human remains
• Assisting at chapel and church services
• Assists with funeral services by:
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Driving funeral vehicles
• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Assisting at the cemetery
• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• Adheres to all company and regulatory requirements
• Coordinating and assisting with funeral service and visitation
• Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Receives caskets and other funeral home supplies as well as place into inventory
• Learns how to arrange for the interment or cremation of human remains
• Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
• Performs other duties as assigned
• Ushering
• Dressing and casketing
• Stationery
• Setting of chairs and the removal, proper care and storage of these items
• Removals and transfers
• Participating at special functions
• Learns to negotiate and create acceptable funeral contracts
• Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Documentation
• Verifies identification of the deceased and authorization for embalming
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
• Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.

MINIMUM Requirements

Education

• High School diploma or general equivalency degree (or diploma)
• Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.

Experience

• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery

Certification/Licenses

• Valid driver’s license
• Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board

Knowledge, Skills and Abilities

• Ability to multi task and set priorities
• High level of compassion and integrity
• Knowledge of computers and some software including MS Office products required
• Problem solving skills
• Good communication skills

Work CONDITIONS

Work Environment

• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families.
• Work indoors and outdoors during all seasons and weather conditions

Work Postures

• Climbing stairs to access buildings frequently
• Sitting continuously for many hours per day, up to 6 hours per day
• Frequent, continuous periods of time standing, up 6 hours per day

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises
• Travel up to 25%

Postal Code: 48439

Category (Portal Searching): Operations

Job Location: US-MI - Grand Blanc

Job Profile ID: F00221

Time Type: Full time

Location Name: Brown Funeral Home