Full-Time Sales Role (Remote) - Client Account Management

OPEN POSITION:

• Client Relationship Manager
• Sales + Account Management

SCHEDULE:

• Flexible Hours
• Full-Time

COMPENSATION:

• Paid Sick Leave
• Paid Time Off Plan
• $60,000+ Total in Year 1
• Health / Dental / Vision Insurance
• 401k
• $85,000+ Total in Year 3
• Regular Commission Payments
• $50,000 Base Salary
• $70,000+ Total in Year 2

LOCATION:

Remote / Work from Home

COMPANY PROFILE:

For nearly 20 years, this organization has been providing customized training programs to business leaders at all levels, outfitting them with the skills needed to become impactful and influential communicators. They are proud to have an award-winning curriculum that blends neuroscience with classic communication techniques. Their proprietary multi-step process teaches professionals how to achieve desired audience reactions, captivate listeners, and communicate as leaders. They work with organizations across the globe and are currently hiring due to growth.

POSITION DESCRIPTION:

The Client Relationship Manager (CRM) is responsible for managing and cultivating relationships with both active and pending clients, participating in the sales process in an organic, long-term, relationship-based capacity.

This position reports to the Director of Client Relationships and works closely with the business development, marketing, client success, and training teams to ensure the highest possible level of customer service and support, both during and after the sales process.

Specific duties of the role include, but are not limited to:

• Identify and present solutions based on clients’ specific needs
• Manage client relationships on an ongoing basis
• Review training evaluations and reports with clients
• Enter, track, and manage client orders and invoices
• Manage email, phone, and social media campaigns
• Ensure offerings are properly launched and managed
• Lead client meetings to review and discuss learning requirements
• Debrief with clients to assess additional training opportunities
• Generate proposals and SOWs
• Provide support to client engagements

The CRM is responsible for ensuring that clients have successfully-executed engagements. This organically provides the CRM the opportunity to sell additional service offerings to clients both during and after engagements, by maintaining positive relationships and regularly reviewing progress in order to make logical recommendations for additional services.

Please note that this position participates heavily in video meetings, including regularly leading sales pitches to clients and giving presentations via Zoom. All applicants must have adequate home office space with a professional aesthetic and good internet connection.

REQUIREMENTS:

• Experience with CRM software (Asana preferred)
• Professional home office space
• 1+ year of experience giving video sales presentations
• Excellent communication skills
• Authorization to work in the United States
• 1+ year of experience leading the full sales process
• 1+ year of experience in account or client management
• Energetic and engaging demeanor

HOW TO APPLY:

To apply for this position, please send your resume to Jenn Kunkel at [email protected] or call (773) 998-1272.

Please visit www.chsrecruiting.com/jobs for a full list of available opportunities at CHS Recruiting.

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